Customer Reviews and Testimonials For Oxo Cabs

Testimonials 4.2/5 based on 119 reviews

All
Web
Booking
General

IRATI JAUREGUIBEITIA

"It was stresful as I thought I would miss my bus"

DEBBIE NIXON

"Great experience. Would thoroughly recommend your service."

JOSHUA AGOREYO

"No comment "

HUGH PATE

"Driver was very good and friendly."

SYD EXTON

"Very nice trip thank you"

ROBERT PICKING

"Did not work out as we wanted in any way"

ALEX SHVEYGERT

"k"

WILL MILLER

"The driver did not attend so I had to wake my Wife and 2 small children at 6am to get to the station for a train - terrible service. To be fair at least they rang 25mins late to say they couldn’t make it, which some wouldn’t do."

NANCY FONTAINE

"Driver was able to collect me at the Sofitel Hotel Terminal 5 and adjust his schedule to arrive 1.5 hours earlier than I originally scheduled. I really appreciated that."

FEDERICO GABARDI

"very positive"

DANIEL PANNETT

"Excellent experience"

JAMES BALDOCK

"All good would use again"

JAMIE WICKENS

"all good"

TSZ KIT YING

"i didn't get any taxi and wait too long for me. i am late to open the shop."

TSZ KIT YING

"i didn't get any taxi and wait too long for me. i am late to open the shop."

ANIRUDDHA KETKAR

"It was a comfortable trip."

JULIA HALL

"No driver came to collect us. I need this refunded as soon as possible. We then had to book a black can that cost us £210. Contact me immediately 07734438886 Julia"

THEO LEFORESTIER

"Very good driver, very profesional and good driving skills "

MIKE LEES

"Excellent service, very friendly driver"

ANDREA LAURIA

"Everything ok but the driver was too much fast for us"

MIKE MAGEE

"Very helpful driver, helped us in and out of the house. Gave him a top."

NATHAN PAYNE

"Great!"

CRAIG MARTIN

"Very happy, driver super friendly"

ALISTAIR ADAM

"."

LEE ADAMS

"He was so late that we had to use another taxi firm in order to get to the football on time. I would actually be grateful for a refund. If I do not receive one I will charge the payment back via my bank."

GRAHAM HARDING

"Journey out fine - 5*. Return trip - disaster. Taxi arrived (I think) but no message received, no phone message or attempt to call me. No sign he rang doorbell. Left without us - assuming he did arrive. I rang your number 15-20 times from various phones but only got ‘lines are busy’. Left a message on a later attempt when it went to voicemail - no response (now 13 hours later). Left another message this am. Would llike money back for the return trip."

ALISON BURNS

"Really lovely driver and a smooth journey to london Heathrow. Thanks I already left a tip in person "

HELEN HONISETT

"none"

KIMBERLEY LEWIS

"Asked to meet on Car Park Level 3"

CATHERINE WHITNEY

"I originally stated that our flight arrived at 7:40am. It actually landed earlier. You told us the driver would meet us inside at 8:20am. Since we are unfamiliar with how long it takes to go thru customs/immigration and gather bags-I suggested some flexibility in the timing. Of course offering to pay if we were delayed. I thought the driver would be checking the arrival time, since I sent this info. We were the very last from our flight to be picked up. Our driver was very nice apologized but it was a frustrating way to begin our visit as we were picked up nearly two hours after landing. I think it was bad planning on the drivers part that he was delayed. Honestly, it’s the drivers job to plan for traffic and be on time. "

CATHERINE WHITNEY

DAVID EDEN

"Excellent service, friendly driver. Will use again!"

RHIANA OCONNOR

"I mistakenly booked my taxi for Am instead of Pm- obviously my mistake but the company refused to refund any of my money even though I was going to rebook. As a gesture of good will it would have been nice to offer at least half back considering they didn’t have to drive anywhere! The fare was a whopping £75 Absolutely wouldn’t use again, very unhelpful and rude! "

SVEN VON BISMARCK

"."

IAN RANDOLPH

"Haseem was wonderful!"

CLARE ROBSON

"Reliable service which was important to me as I had booked it for my daughters"

MARY KERNAN

"We had an excellent driver and a very smooth journey."

STEPHANIE SMITH

"The driver and the journey were great! A good service overall but expensive for a 20 minute jourmey"

LEONARD COLLINS

"Good"

JULIA A WYLIE

"The taxi was meeting my daughter and family off an early morning arrival at Heathrow. They were kept waiting in the arrivals hall for around 25 minutes. When I had a call to check the booking, I was assured that the flight arrival time would be checked to allow for the timely arrival of the taxi."

ALVARO ESTEVE

"Everything was fine"

JODI WINTERS

"On the journey out, I was a bit late returning his call (didn't recognise the number). For the return, driver wasn't used to London and got stuck in traffic trying to get back to me."

JOSE M LECEA

"We needed to cancel the trip but they didn't give us a refund. Burglars. I will never use your services again"

IAN BEGLEY

"I gave the driver a tenner for a tip, so no tip below"

JAMES THOMPSON

"On time and friendly driver. recommended."

JULIA CAMERON

"My two stars relates to your cancellation policy. We cancelled within minutes of booking two journeys and were not able to be refunded, as we were told you require 48 hours notice. This is poor service. As I mentioned on the phone, I will put a comment online about it, which seems only fair to others."

MARYANNE ARMSTRONG

"Once again excellent service. Timely and professional. "

CHRIS HEWICK

"Excellent thank you"

MATHEW SHEPLEY

"Very dangerous driving. My colleagues were very concerned for their safety"

HILS GRIFFITHS

"Taxi did not arrive and the taxi office did not answer the phone."

DARIUS MEADON

"The trip did not happen. I waited outside the station. The driver whatsapped me but I never checked my whatsapp because none of the communication said to check my whatsapp. I phoned the number on my booking 3 times and nobody picked up. "

HANNAH ROBINSON

"Lovely driver! He also took us for food and was more than happy to wait. Very polite and chatty "

OLGA S

"Driver was prompt, courteous and kind. He took my bags to the doir, which I much appreciated. I searched other taxi cimparison sites and this one was easy to use and also offered the most affordability. I recommend. "

JAMES RADCLIFFE

"The pick up was originally booked for 3pm - I called around 1pm to change this to 4pm - the driver was there on time and the vehicle was correct. A good service "

HELEN HAYDEN

"Great"

STUART GROSSART

"Hassle free, polite, ontime"

JOSHUA NEWPORT

"On time, polite driver, and came 10 mins early as per request 10/10!"

JOSHUA AGOREYO

"Good ride"

NIGEL COLLETT

"A very helpful driver; thank you"

BERT BELANGER

"Great choice over bus or train from Oxford to London"

BERT BELANGER

"Great choice over bus or train from Oxford to London"

ANGELITA DE LA CRUZ

"He was late even though booked in advance. Surely the point of booking with a service is that another cab comes in time? this was for a hospital appointment .disaster."

CLARE ROBSON

"All worked well, will use the company again for airport transfer"

MAHIMA SINGH

"great services, very punctual "

SIMRAN SINGH

"Great service. Will definatley be using again! "

LINDA WOOSTER

"Excellent service thank you!"

MATT HOLLIER

"Driver was great. Texted to say he had arrived, was early but just politely just said to him know when we were ready and he would drive up to the door to meet us. Overall the service was great and I will definitely use again. Thank you very much!"

ZARA MONZEL

"It was 35 minutes later than what I had ordered. Maybe it was a misunderstanding with the website on which I booked the taxi, but I think the driver only went on his way at the time which I booked for the taxi to arrive."

TOM TURNER

"Absolutely terrible. I booked a taxi and didn’t received any confirmation. I tried to phone the contact number several times, but the local number would not connect and the national number was never answered. In the end I had to book a different taxi and I never received a refund from this organisation. "

JOSEPH VELLA

"Acceptable 10 minutes due traffic. Driver called to advice late due traffic"

GEORGE HSIEH

"Driver arrived late by approx 10min due to traffic."

MARYANNE ARMSTRONG

"Driver was excellent. On time and very communicative about his timing. "

RUTH CHADWICK

"All was perfect though I would not say the trip was value for money."

PAYAM AKHAVAN

"Driver was punctual and courteous. A very good ride!"

ALEX TITCOMBE

"Very prompt. Called before to check booking details. I already gave a tip"

CLARE HAGGARTY

"Driver was prompt and communication was great. Would recommend! "

KATHERINE MOLINET

"Driver arrived a few minutes early and waited for me; was very considerate; very good experience overall. "

SALLY MCKONE

"Very friendly and helpful driver who got us to the airport with time to spare "

RICHARD WADGE

"Helpful driver with very clean comfortable car"

PAUL HODGKISS

"Brilliant service, down from Wigan for football so a bit time restricted with the trains, arrived early but there was no rush, local knowledge to the ground, picked us up where he dropped us of and straight back to the station, top class service 👍"

JAMES WILD

"Excellent "

STEPHEN LEADER

"Pleasant and courteous person, safe and competent driver - what more can you ask for. Steve L. "

ROBIN BLACKBURN

"No comment"

MARY FITCHEW

"Very good indeed"

MARY FITCHEW

"Very good indeed"

SONG SONGWUTWICHAI

"Thank you very much for on time and drive carefully."

IAN DICK

"I did not take this journey! I was unable to get in touch with anyone on the phone! I did receive one cal after leaving a message bit it was after I had arranged another taxi! If I am honest I thought I had been professionally scammed! Sorry! Given that I did not receive any service the £85 up front fee is excessive. Please advise a reasonable refund! "

GRAHAM HARDING

"N/a"

PETRA QUILLFELDT

"friendly driver, all okay"

RICHARD MYATT

"Friendly taxi driver, arrived early and helpful putting things in the boot. Clean car. "

KAKA NWOKOCHA

"It was good"

CAMILLA GRAY

"The taxi was 25-30 minutes late the first time and turned up in a completely different car, the driver was not apologetic at all. I paid £1.50 extra for text updates but I did not get anything at all. The second taxi was 10 minutes late too. I was promised a refund for the first journey but so far I have not received that so I have opened a case with PayPal. I was charged £35 for 2 journeys that cost £8.50 on the meter - I don't mind paying more for a taxi that turns up on time!!! "

CAMILLA GRAY

FELICITY PARKER

"Great service. "

ALAN OSBORNE

"."

IAN REID

"Excellent service."

DAVID ZAKARIAN

"Everything was excellent! Pick-up happened on time and the drivers were very friendly. "

OLE HEJLSKOV

"Excellent service "

GREGORY ROEK

"Very positive experience all round, both with scheduling and with the drivers. Thank you!"

TIMOTHY BAUSE

"Mohammed was great. "

JAMES WILD

"Excellent Driver."

GUY BRAZIL

"Excellent"

TRACY CLAYTON

"Great Experience, would def use again."

JENNIFER GRANT

"Great service "

SARAH HAYWOOD LTD

"Very friendly and polite driver. Clean vehicle and pleasant ride. 10/10 (we tipped in cash)"

LYNNE BIDEWELL

"Very nice driver, on time and vehicle smelt fresh. "

EMMA THEODOROU

"Perfect, great communication and on time, thank you "

NICOLA HORNER

"The cost of the journey was £48 plus admin fee of £30 due to an error on my part due to booking at 130 am rather than 130pm - it is extremely disappointing that a common sense view could not be taken and me being given an advance call to clarify - given the pick up address was an office and the drop off a restaurant. The route taken was also a long way around, taking an extra 10 minutes. The return journey was £10 through a local firm, a fraction of the price, my opinion is that this service was significantly over priced."

CHARLES GEE

"Great service "

TIM GOODE

"Excellent service."

MATTHEW POWELL

"Very good especially given time of night"

TIM GOODE

"Excellent service."

RAJU PATEL

"Excellent service thanks "

JAMES STRATTON

"Quality service! I had to amend the pick up location on the day, and they were very accommodating. Driver was on time & very polite. Would highly recommend! "

JOHN MORRIS

"A good experience. On time at both ends."

JO BUTLER

"Really easy to book - great"

STEVEN MILLER

"Greats service. Would use again "

LUVELLE ALBERT

"The driver was very early and very hospitable. What an amazing woman!"

BIMALKA LIYANARACHCHI

"I called to cancel this taxi in the morning. I was told that the cancellation policy is 8 hours I advance and that I would still be charged. Extremely inflexible and would not use again. "

IRATI JAUREGUIBEITIA

"It was stresful as I thought I would miss my bus"

DEBBIE NIXON

"Great experience. Would thoroughly recommend your service."

JOSHUA AGOREYO

"No comment "

HUGH PATE

"Driver was very good and friendly."

SYD EXTON

"Very nice trip thank you"

ROBERT PICKING

"Did not work out as we wanted in any way"

ALEX SHVEYGERT

"k"

WILL MILLER

NANCY FONTAINE

"Driver was able to collect me at the Sofitel Hotel Terminal 5 and adjust his schedule to arrive 1.5 hours earlier than I originally scheduled. I really appreciated that."

FEDERICO GABARDI

"very positive"

DANIEL PANNETT

"Excellent experience"

JAMES BALDOCK

"All good would use again"

JAMIE WICKENS

"all good"

TSZ KIT YING

"i didn't get any taxi and wait too long for me. i am late to open the shop."

TSZ KIT YING

"i didn't get any taxi and wait too long for me. i am late to open the shop."

ANIRUDDHA KETKAR

"It was a comfortable trip."

JULIA HALL

"No driver came to collect us. I need this refunded as soon as possible. We then had to book a black can that cost us £210. Contact me immediately 07734438886 Julia"

THEO LEFORESTIER

"Very good driver, very profesional and good driving skills "

MIKE LEES

"Excellent service, very friendly driver"

ANDREA LAURIA

"Everything ok but the driver was too much fast for us"

MIKE MAGEE

"Very helpful driver, helped us in and out of the house. Gave him a top."

NATHAN PAYNE

"Great!"

CRAIG MARTIN

"Very happy, driver super friendly"

ALISTAIR ADAM

"."

LEE ADAMS

GRAHAM HARDING

ALISON BURNS

"Really lovely driver and a smooth journey to london Heathrow. Thanks I already left a tip in person "

HELEN HONISETT

"none"

KIMBERLEY LEWIS

"Asked to meet on Car Park Level 3"

CATHERINE WHITNEY

DAVID EDEN

"Excellent service, friendly driver. Will use again!"

RHIANA OCONNOR

SVEN VON BISMARCK

"."

IAN RANDOLPH

"Haseem was wonderful!"

CLARE ROBSON

"Reliable service which was important to me as I had booked it for my daughters"

MARY KERNAN

"We had an excellent driver and a very smooth journey."

STEPHANIE SMITH

"The driver and the journey were great! A good service overall but expensive for a 20 minute jourmey"

LEONARD COLLINS

"Good"

JULIA A WYLIE

ALVARO ESTEVE

"Everything was fine"

JODI WINTERS

"On the journey out, I was a bit late returning his call (didn't recognise the number). For the return, driver wasn't used to London and got stuck in traffic trying to get back to me."

JOSE M LECEA

"We needed to cancel the trip but they didn't give us a refund. Burglars. I will never use your services again"

IAN BEGLEY

"I gave the driver a tenner for a tip, so no tip below"

JAMES THOMPSON

"On time and friendly driver. recommended."

JULIA CAMERON

MARYANNE ARMSTRONG

"Once again excellent service. Timely and professional. "

CHRIS HEWICK

"Excellent thank you"

MATHEW SHEPLEY

"Very dangerous driving. My colleagues were very concerned for their safety"

HILS GRIFFITHS

"Taxi did not arrive and the taxi office did not answer the phone."

DARIUS MEADON

HANNAH ROBINSON

"Lovely driver! He also took us for food and was more than happy to wait. Very polite and chatty "

OLGA S

JAMES RADCLIFFE

"The pick up was originally booked for 3pm - I called around 1pm to change this to 4pm - the driver was there on time and the vehicle was correct. A good service "

HELEN HAYDEN

"Great"

STUART GROSSART

"Hassle free, polite, ontime"

JOSHUA NEWPORT

"On time, polite driver, and came 10 mins early as per request 10/10!"

JOSHUA AGOREYO

"Good ride"

NIGEL COLLETT

"A very helpful driver; thank you"

BERT BELANGER

"Great choice over bus or train from Oxford to London"

BERT BELANGER

"Great choice over bus or train from Oxford to London"

ANGELITA DE LA CRUZ

"He was late even though booked in advance. Surely the point of booking with a service is that another cab comes in time? this was for a hospital appointment .disaster."

CLARE ROBSON

"All worked well, will use the company again for airport transfer"

MAHIMA SINGH

"great services, very punctual "

SIMRAN SINGH

"Great service. Will definatley be using again! "

LINDA WOOSTER

"Excellent service thank you!"

MATT HOLLIER

ZARA MONZEL

TOM TURNER

JOSEPH VELLA

"Acceptable 10 minutes due traffic. Driver called to advice late due traffic"

GEORGE HSIEH

"Driver arrived late by approx 10min due to traffic."

MARYANNE ARMSTRONG

"Driver was excellent. On time and very communicative about his timing. "

RUTH CHADWICK

"All was perfect though I would not say the trip was value for money."

PAYAM AKHAVAN

"Driver was punctual and courteous. A very good ride!"

ALEX TITCOMBE

"Very prompt. Called before to check booking details. I already gave a tip"

CLARE HAGGARTY

"Driver was prompt and communication was great. Would recommend! "

KATHERINE MOLINET

"Driver arrived a few minutes early and waited for me; was very considerate; very good experience overall. "

SALLY MCKONE

"Very friendly and helpful driver who got us to the airport with time to spare "

RICHARD WADGE

"Helpful driver with very clean comfortable car"

PAUL HODGKISS

JAMES WILD

"Excellent "

STEPHEN LEADER

"Pleasant and courteous person, safe and competent driver - what more can you ask for. Steve L. "

ROBIN BLACKBURN

"No comment"

MARY FITCHEW

"Very good indeed"

MARY FITCHEW

"Very good indeed"

SONG SONGWUTWICHAI

"Thank you very much for on time and drive carefully."

IAN DICK

GRAHAM HARDING

"N/a"

PETRA QUILLFELDT

"friendly driver, all okay"

RICHARD MYATT

"Friendly taxi driver, arrived early and helpful putting things in the boot. Clean car. "

KAKA NWOKOCHA

"It was good"

CAMILLA GRAY

FELICITY PARKER

"Great service. "

ALAN OSBORNE

"."

IAN REID

"Excellent service."

DAVID ZAKARIAN

"Everything was excellent! Pick-up happened on time and the drivers were very friendly. "

OLE HEJLSKOV

"Excellent service "

GREGORY ROEK

"Very positive experience all round, both with scheduling and with the drivers. Thank you!"

TIMOTHY BAUSE

"Mohammed was great. "

JAMES WILD

"Excellent Driver."

GUY BRAZIL

"Excellent"

TRACY CLAYTON

"Great Experience, would def use again."

JENNIFER GRANT

"Great service "

SARAH HAYWOOD LTD

"Very friendly and polite driver. Clean vehicle and pleasant ride. 10/10 (we tipped in cash)"

LYNNE BIDEWELL

"Very nice driver, on time and vehicle smelt fresh. "

EMMA THEODOROU

"Perfect, great communication and on time, thank you "

NICOLA HORNER

CHARLES GEE

"Great service "

TIM GOODE

"Excellent service."

MATTHEW POWELL

"Very good especially given time of night"

TIM GOODE

"Excellent service."

RAJU PATEL

"Excellent service thanks "

JAMES STRATTON

"Quality service! I had to amend the pick up location on the day, and they were very accommodating. Driver was on time & very polite. Would highly recommend! "

JOHN MORRIS

"A good experience. On time at both ends."

JO BUTLER

"Really easy to book - great"

STEVEN MILLER

"Greats service. Would use again "

LUVELLE ALBERT

"The driver was very early and very hospitable. What an amazing woman!"

BIMALKA LIYANARACHCHI

"I called to cancel this taxi in the morning. I was told that the cancellation policy is 8 hours I advance and that I would still be charged. Extremely inflexible and would not use again. "

Book In Under A Minute

What our customers say

Testimonials 4.2/5 based on 119 reviews