Testimonials 4.2/5 based on 337 reviews
CLAIRE SHINE
"Vehicle didn’t turn up and you still charged me £51. Please refund this. "
08 Dec 2024
Verified Rider
ALISON LEE
"Driver Vlad was helpful, on time, and a delight to work with. All very smooth and easy"
29 Oct 2024
Verified Rider
NATHALIE DAVENPORT
"Very good service"
28 Oct 2024
Verified Rider
JAMES HAMILTON
"Driver very accommodating - my train was delayed and he was happy to wait. "
25 Oct 2024
Verified Rider
JOHN WELLS
"excellent"
22 Oct 2024
Verified Rider
STEPHEN BROSNAN
"Very good trip. I gave the driver a cash tip."
13 Oct 2024
Verified Rider
ALAN J THAMBIAYAH
"Excellent service "
05 Oct 2024
Verified Rider
MORIAH JOHNGRASS
"The driver went to the train station for pickup, which was the drop off point. When they finally arrived to our flat, they went to the wrong address down the street (129 old road vs 139 old road). This delay caused us to nearly miss our train to London, which would have happened if I didn’t build in buffer time. "
04 Oct 2024
Verified Rider
DAYO NTWARI
"Excellent service."
01 Oct 2024
Verified Rider
CHRIS CHAPMANB
"The driver was pleasant and on time. He drove well and we arrived at our destination with time to spare. Thank you"
03 Sep 2024
Verified Rider
NWE NWE AUNG
"It's a good ride."
17 Aug 2024
Verified Rider
PAUL ROWAN
"Excellent service. Would use and recommend again. "
15 Aug 2024
Verified Rider
MICHAEL PRUPAS
"There was confusion about the scheduled arrival time and about the amount of my deposit"
14 Aug 2024
Verified Rider
MERYL MCMILLAN
"Excellent service and drive. Thank you very much!"
22 Jul 2024
Verified Rider
MARCO GARAVAGLIA
"Vert good everithing "
18 Jul 2024
Verified Rider
STEPHANIE MAGISTRETTI
"The company gave me the wrong phone driver, so we could not coordinate with the driver on the return journey.
Upon drop off, we agreed with the driver that I would text him 30 minutes before we were ready to go. I called and texted several times, but since I had the wrong number, by one digit, there was no response and we had to order another taxi for the return, and the driver showed up at 00:15.
It’s not the driver’s fault at all, but I would like the company to refund the return journey. It’s already an extremely pricey service, and at that rate, I shouldn’t have to experience such complications. "
17 Jul 2024
Verified Rider
LUIZ PIRES
"Very good drive"
16 Jul 2024
Verified Rider
CHRISTINE GILBERT
"It was fine. I would use the service again if I needed to."
16 Jul 2024
Verified Rider
SANWAR AGRAWAL
"Excellent car, in perfect condition and very enjoyable ride "
06 Jul 2024
Verified Rider
ROB FERRIS
"Great service"
01 Jul 2024
Verified Rider
CHRISTINE ONG
"Booking is easy and there are various types of cars to select. The driver arrived earlier, he reached out to the booker as he couldn't reach the passenger. Good communication and excellent service! I'll certainly use them again! "
19 Jun 2024
Verified Rider
BYRON L ERNEST
"Did not show till after I secured another ride. I would like a refund."
08 Jun 2024
Verified Rider
BEN UPRIGHT
"I used you last Friday (4 seater) and on Saturday (8 seater) and thought the service was great on both occasions. great to get a reassuring text with name of driver - will definitely use you again."
04 Jun 2024
Verified Rider
ELLA BURROWS
"Ok journey quite over priced for a trip to the train station and wasn’t very impressed for the money."
26 May 2024
Verified Rider
STEPHANIE LUNDBERG
"Tried to contact driver company and Taxi compare and never heard back. Tried to cancel because of this and never heard back. I plan to contest the charge on my credit card."
06 May 2024
Verified Rider
LARA LA BARBERA
"The return taxi didn't show up. I called your call center, they told me to arrange an alternative, and that I would be refunded. I kept emailing you and didn't get an answer yet"
15 Apr 2024
Verified Rider
ZSUZSANNA JUHASZ
"Driver was very helpful and nice."
25 Mar 2024
Verified Rider
PETER SPAIN
"rtshsrth"
18 Dec 2023
Verified Rider
JOHN WELLS
"very good"
18 Dec 2023
Verified Rider
RONAN COLLINS
"driver was about 20 min late and our customer Prof. Collins missed his train because of this delay. "
06 Dec 2023
Verified Rider
BRYONY THOMAS
"Driver didn't turn up, had a flat tyre but didn't ring to let the customer know
Refund requested."
03 Dec 2023
Verified Rider
BRYONY THOMAS
"Driver didn't turn up, had a flat tyre but didn't ring to let the customer know
Refund requested."
03 Dec 2023
Verified Rider
ANNA MARIA HODKINSON
"Alex was wonderful, very pleasant company and a very safe pair of hands! The journey flew past in no time and made a long day much better."
02 Dec 2023
Verified Rider
LINDSAY MCFARLANE
"Great"
29 Nov 2023
Verified Rider
MEL GRIERSON
"Good overall service. Quite expensive though, which is why we won’t tip!"
28 Nov 2023
Verified Rider
ELISABETH ANDERSON
"Thank you"
20 Nov 2023
Verified Rider
JOëL PROHIN
"The price was higher than the price I paid for the return trip by taking directly a taxi at Wallingford central taxi station (64 vas 46 £). The difference is not negligeable…"
06 Nov 2023
Verified Rider
LORI LAING
" Comment "
01 Nov 2023
Verified Rider
TIM GABB
"Excellent drive in challenging conditions. Thank you
"
29 Oct 2023
Verified Rider
SALLY SHORTHOSE
"Made sure that we could meet up smoothly in a very busy area of London"
27 Oct 2023
Verified Rider
HILARY MCPHEE
"It was great, really efficient booking system and the driver was waiting for me as expected
It was about £10 more expensive than other taxi services"
21 Oct 2023
Verified Rider
CARLOS VENTOS
"My flight had a 30 minute delay and the driver did not wait for me. Please refund me. "
16 Oct 2023
Verified Rider
BEN BLACKBURN
"The driver did not turn up. The aircraft was slightly late (I provided details) but the driver was not there on arrivale. In the end I had to take another taxi. I would like a refund, please."
12 Oct 2023
Verified Rider
RICK DODDS
"Perfect."
04 Oct 2023
Verified Rider
MARYANNE ARMSTRONG
"Great experience. The driven knew the city really well and was very accommodating with adjusting the trip to stop and pick up keys first. "
28 Sep 2023
Verified Rider
MONICA TUBAU
"The car broke fonctionne."
09 Sep 2023
Verified Rider
HANNAH DOHERTY
"Driver was lovely and accommodating! Would recommend - super friendly. Easy and sufficient service."
30 Aug 2023
Verified Rider
MARTIN EDWARDS
"Prompt and clean car!"
28 Aug 2023
Verified Rider
PATRICIA WOOD
"Punctual"
18 Aug 2023
Verified Rider
SANDRA WORRALL
"The taxi was on time and the driver was very professional. "
14 Aug 2023
Verified Rider
DIANE MILLER
"We requested a car for 4 passengers. Both cars used that day were extremely uncomfortable and small. Not what I booked. The driver was excellent: engaging conversation and attention to safety. "
12 Aug 2023
Verified Rider
MEG NICHOLS
"taxi driver was nice and on time"
08 Aug 2023
Verified Rider
ANDREW SAUL
"On time, good car and polite driver."
06 Aug 2023
Verified Rider
VICTORIA GITTOES
"good"
03 Aug 2023
Verified Rider
TONY HICKLING
"Tip already given "
31 Jul 2023
Verified Rider
HEATHER FAZIO
"Courteous, good driver!"
29 Jul 2023
Verified Rider
SHIFAAN THOWFEEQU
"Very reliable and will definitely use again"
25 Jul 2023
Verified Rider
THEODORE CHRISTIANAKIS
"good journey"
21 Jul 2023
Verified Rider
JOANNE RYMAN
"Absolutely terrible value for money.
£54 for a journey that should have cost £20 on the meter.
Will never use this pre-booking service again "
05 Jul 2023
Verified Rider
AMBRA PAPA
" Service was good"
03 Jul 2023
Verified Rider
LISA BURROWS
"Long drive due to traffic. Driver was very pleasant. "
02 Jul 2023
Verified Rider
ROBIN FROST
"Very nice driver
Good journey
Arrived on time"
29 Jun 2023
Verified Rider
ALEX PESCOTT
"Very friendly, arrived early and drove well."
23 Jun 2023
Verified Rider
DAVID JAMES
"Timely, efficient, comfortable, well-driven."
23 Jun 2023
Verified Rider
RITA PALUMBO
"Excellent service. On time, available, everything went smoothly. "
23 Jun 2023
Verified Rider
ILONA
"Everything was great. I heartily recommend!"
21 Jun 2023
Verified Rider
ILONA
"Everything was great. I heartily recommend!"
21 Jun 2023
Verified Rider
ELIZA GANLEY
"The driver did not arrive, I tried contacting multiply times and no one answered. I paid upfront and still waiting for a reply to receive a refund. Would not recommend or rebook. "
20 Jun 2023
Verified Rider
PHILIP GARDNER
"Great"
20 Jun 2023
Verified Rider
SHIFAAN THOWFEEQU
"Overall very good"
18 Jun 2023
Verified Rider
LAURA JäGER
"Perfekt communication, everything on time! We are very pleased with your service!"
12 Jun 2023
Verified Rider
ALEX PESCOTT
"My driver was great - helpful and friendly."
08 Jun 2023
Verified Rider
NICOLETTE MAKOVICKY
"Lovely smooth trip, the driver was very pleasant and friendly "
06 Jun 2023
Verified Rider
DOUGIE BARR
"Excellent safe driver. Very well manered"
05 Jun 2023
Verified Rider
TONY XU
"good"
04 Jun 2023
Verified Rider
ANDREW BARKER
"On time and good communication via text to let me know the driver had arrived"
02 Jun 2023
Verified Rider
MARK UNWIN
"Tipped driver"
31 May 2023
Verified Rider
SARAH YOUNG
"This company is fantastic cars are nice drivers a very kind. Always on time and reliable I recommend this company fully. "
25 May 2023
Verified Rider
RICHARD DAPICE
"Very good. Already tipped."
21 May 2023
Verified Rider
STUART HAMILTON
"Fantastic service Thank you."
17 May 2023
Verified Rider
SIMON LACHINGER
"."
15 May 2023
Verified Rider
LILY RYAN
"really lovely driver, very smooth trip on time and great communication as our flight was delayed and we wasn’t sure we would be at the location we agreed for pick-up. But the company/driver w was very flexible. no complaints definitely recommend!"
12 May 2023
Verified Rider
SAMANTHA GOODSELL
"I had the same driver for the outbound and return journeys and he was absolutely charming. He texted me before both pick ups and communication was excellent. I failed to get the name of my driver but if he represents the caliber of all your drivers then he is a credit to you. "
11 May 2023
Verified Rider
ROBIN CAWTHORNE
"The usual courteous friendly service. Much appreciated."
06 May 2023
Verified Rider
PAUL LEVY
"Service good, but booking and amendments very difficult, as neither of the phone lines was manned! I'd have left a tip if it had been clear how to to that when I had made the booking on my computer. And the price to the 13-mile journey was very high, Not sure if I'd use you again"
05 May 2023
Verified Rider
HENRY YAN
"The driver is punctual, polite and took care of our luggages . The ride is smooth and comfortable. The car is very clean throughout. "
28 Apr 2023
Verified Rider
RICK DODDS
"Perfectly good."
17 Apr 2023
Verified Rider
NATALIA MISEVA
"When I was making a booking I noted in the comments that I need a car with two baby seats. But I wasn’t provided them and was told that couldn’t cancel with a refund too. So I had to agree with the provided service but I completely disagree with the policy! Why didn’t you make a refund of the service that you couldn’t provide? Sounds like you took money before you confirm led my preferences and then didn’t want to cancel with a refund! "
10 Apr 2023
Verified Rider
STUART HAMILTON
"Great "
09 Apr 2023
Verified Rider
CHARLOTTE CLARK
"He was charming, on time and very helpful. Will definatly book again"
27 Mar 2023
Verified Rider
LEWIS WISE
"The driver was early but was really accommodating when I asked to delay for 10 minutes. He was really polite and professional in the car and we had a great conversation."
27 Mar 2023
Verified Rider
ANNABEL STEADMAN
"Great!"
27 Mar 2023
Verified Rider
ELTON NORRIS
"Excellent drive, great conversation and really helpful. I was 1/2 hour early for my return journey and I called and he arrived early to collect. Thank you"
26 Mar 2023
Verified Rider
JODIE OAKES
"On time, nice driver, all good!"
19 Mar 2023
Verified Rider
LYNSEY WALKER
"It took time for the driver to get his vehicle parked in the short stay car park so was 30 mins late getting into the terminal but he kept us informed by text"
28 Feb 2023
Verified Rider
MAXIMILIAN LEEB
"The driver was not there. At first I couldn't reach anyone from the company for 15 mins. Then when I finally could I was told they couldn't reach the driver and would have to send another. Given this was coming from Oxford it would have taken more than an hour! As I was on the way to a funeral that I couldn't miss I ended up having to take a London taxi that cost me GBP 100 more than this booking!"
10 Feb 2023
Verified Rider
JONATHAN HOLLEY
"All very good. "
04 Feb 2023
Verified Rider
GUILLAUME KOHEN
"I expected the driver to be on-time. This was an advance booking after all."
04 Feb 2023
Verified Rider
KEVIN BOWES
"It was efficient "
29 Jan 2023
Verified Rider
KEVIN BOWES
"Driver delayed but probably traffic "
18 Jan 2023
Verified Rider
SARAH YOUNG
"Excellent service. On time, polite friendly driver."
16 Jan 2023
Verified Rider
JEREMY LASH
"The driver did not turn up. No communication or response. I will be seeking a refund."
10 Jan 2023
Verified Rider
MARKUS GSTOETTNER
"Great"
09 Jan 2023
Verified Rider
STELLA MARIS NANYONGA
"I was very happy with the service"
08 Jan 2023
Verified Rider
QUANNA PAN
"The driver was nice"
08 Jan 2023
Verified Rider
RAQUEL CHOCARRO
"Very nice and very quick"
03 Jan 2023
Verified Rider
CLAIRE WILLIAMS
"I received a text and email confirmation of the trip but not a reply to a text requesting a further confirmation. As this was arranged to collect my elderly mother I would have appreciated that extra re-assurance that her booking was indeed logged
Otherwise nice driver on time etc.
He was tipped directly."
30 Dec 2022
Verified Rider
NICK MATTHEWS
"Good experience, but the price was extortionate! "
13 Dec 2022
Verified Rider
DAN BAZELY
"Very friendly and on time"
08 Dec 2022
Verified Rider
EMILY BARTLETT
"On time, in the right location and very polite"
05 Dec 2022
Verified Rider
LINDA WOOSTER
"The driver was polite and friendly and was on time.
However as our event finished earlier than expected I did try and ring to see if the driver could come earlier but there was no answer to the contact numbers provided."
03 Dec 2022
Verified Rider
CAMILLE SHEPHERD
"Great trip, thanks! "
27 Nov 2022
Verified Rider
JULIA CHAPMAN
"Great service."
20 Nov 2022
Verified Rider
FREYA KOEPPING
"Excellent service"
20 Nov 2022
Verified Rider
JOEL SAMUEL
"Great drivers on both outbound and return, though return car was a standard Toyota Prius not an executive but that was OK and both drivers were very polite and efficient."
20 Nov 2022
Verified Rider
MICHAEL WEBB
"Terrific and arrived at destination ahead of schedule. "
19 Nov 2022
Verified Rider
PATRICK FUENTES
"The journey was pre-paid by debit card.
£55.50 were taken from by bank account the next day.
However, on arrival at destination my son had to pay £34 to the driver.
Could you please refund £34?
Thank you."
16 Nov 2022
Verified Rider
PATRICK FUENTES
"The journey was pre-paid by debit card.
£55.50 were taken from by bank account the next day.
However, on arrival at destination my son had to pay £34 to the driver.
Could you please refund £34?
Thank you."
16 Nov 2022
Verified Rider
SHINE JO TOM
"It was a great journey."
14 Nov 2022
Verified Rider
ANNE CHILTON
"The driver was absolutely great and indeed I spoke to his boss who had no exec cars available. Rather than cancel I went with what was available but it would be nice to have a car of the standard that we paid for, the driver did turn up on time and was very polite but we overpaid. "
08 Nov 2022
Verified Rider
QUANNA PAN
"Late around 10 minutes "
07 Nov 2022
Verified Rider
QUANNA PAN
"Late around 10 minutes "
07 Nov 2022
Verified Rider
EMMA DRINKWATER
"No driver arrived...we had to drive ourselves. Most appalling service we were almost late to a wedding despite pre-paying and reconfirming the car weeks prior. I have spoken to your colleagues I am demanding a full refund. I cannot believe you sent this email rather than following up on the refund alternatively. "
01 Nov 2022
Verified Rider
EMMA DRINKWATER
"No driver arrived...we had to drive ourselves. Most appalling service we were almost late to a wedding despite pre-paying and reconfirming the car weeks prior. I have spoken to your colleagues I am demanding a full refund. I cannot believe you sent this email rather than following up on the refund alternatively. "
01 Nov 2022
Verified Rider
RACHEL BARTEK
"Super great service. Polite driver, even used his WhatsApp to call foreign number"
28 Oct 2022
Verified Rider
IRINA ORLOVA
"Everything was fine "
18 Oct 2022
Verified Rider
KOYA AOKI
"Taxi driver was very polite and helpful even though he had to wait ages because the flight was delayed. Will use you again."
10 Oct 2022
Verified Rider
LINDSAY MARSHALL
"Very good"
07 Oct 2022
Verified Rider
NICOLETTE MAKOVICKY
"Very polite and pleasant driver, cane right on time. Clean car. "
06 Oct 2022
Verified Rider
RACHEL BRADLEY
"Thank you very much. A great service"
06 Oct 2022
Verified Rider
GAEL DE BOISSARD
"Lovely ride - "
05 Oct 2022
Verified Rider
SYLWIA ZAGIEL
"Good service, the driver arrived on time, trip went smooth while travelling in a clean and neat car. Driver was very polite and considerate. "
05 Oct 2022
Verified Rider
GEORGINA POLLARD
"The driver asked for additional money that i was given no communication about before the trip."
03 Oct 2022
Verified Rider
KIRK HARRIS
"Excellent service "
02 Oct 2022
Verified Rider
SCOTT TAYLOR
"Really good experience"
02 Oct 2022
Verified Rider
EDIP SINCER
"Very old car. Doors didn’t close properly. The driver started to play very loud music in the middle of the journey. He was late and he had no means to communicate with us for the meeting point. I had to call him several times to be able to meet him. "
01 Oct 2022
Verified Rider
EDIP SINCER
"Very old car. Doors didn’t close properly. The driver started to play very loud music in the middle of the journey. He was late and he had no means to communicate with us for the meeting point. I had to call him several times to be able to meet him. "
01 Oct 2022
Verified Rider
NORMAN LIU
"Excellent service "
30 Sep 2022
Verified Rider
LEWIS BATE
"Very good service "
29 Sep 2022
Verified Rider
ELODIE HARBOURNE
"There was a confusion of the name of the passenger the driver was to pick up as it was put down as being Zasheen instead of the name given on the initial booking. The driver did not read the instructions/comments on the booking which contained the passenger's name and mobile number so was ringing someone else to say he had arrived.
The issue was a miscommunication as OXO cabs farm the booking to Royal Cars but did not relay the correct passenger information.
Luckily the error was resolved quickly and not much delay to the journey. It could have been worse if the passenger didn't go outside but waited in her room instead for the driver to call saying the taxi is outside as he was calling another person.
Better communication is required when passing on passengers detail to avoid confusion and delay "
29 Sep 2022
Verified Rider
KIRSTINE KNOX
"Excellent, punctual, professional service"
29 Sep 2022
Verified Rider
SUSANNAH MEADWAY
"Felt safe for a long journey"
28 Sep 2022
Verified Rider
JONNY STONE
"It was good. "
26 Sep 2022
Verified Rider
STEVEN COX
"Some confusion on the part of the driver about whose name the booking was in so we set off a bit late. "
24 Sep 2022
Verified Rider
JAMES BALDOCK
"turned up on time, no issues."
23 Sep 2022
Verified Rider
ARNAUD REBOUL
"Really nice driver. "
21 Sep 2022
Verified Rider
PENNY DALY
"20 mins before the booked time, I contacted them to say I was ready and asked them to get the cab to me more quickly. The operator said he'd speak to the driver. I waited and waited. After the officially booked time there was still no sign of the cab and no contact from the firm. I therefore took another cab. 5 mins later I had a call to say the driver had arrived. Too late. I will also not be using this service again. To pay such a lot (£29) for a fare that only cost me £12 with the other firm AND to have a late driver is not impressive. "
21 Sep 2022
Verified Rider
NATHANIEL MILEHAM
"The driver did not turn up. I will be demanding a refund. "
17 Sep 2022
Verified Rider
NATHANIEL MILEHAM
"The driver did not turn up. I will be demanding a refund. "
17 Sep 2022
Verified Rider
IVAN FERREIRA
"Great taxi service!"
17 Sep 2022
Verified Rider
ANSELMO REYES
"Excellent."
16 Sep 2022
Verified Rider
ELSITA JUNGKURTH
"Quick, clean, friendly and speedy journey thank you!"
15 Sep 2022
Verified Rider
ROBIN CAWTHORNE
"Only 7 mins late, rang to advise, Rang to confirm on my street. Got to destination in v good time."
15 Sep 2022
Verified Rider
MARY KEEN
"Very helpful and good choice of route . I gave him an extra £20 as he had a short wait and as a tip "
13 Sep 2022
Verified Rider
MARK BARROW
"Great service."
12 Sep 2022
Verified Rider
MARK BARROW
"So simple. Booked online. Cars arrived early. And got us to the wedding on time. Will definitely use again."
11 Sep 2022
Verified Rider
STEVEN COX
"A comfortable ride, thank you. "
10 Sep 2022
Verified Rider
WARREN CABRAL
"All went very smoothly"
06 Sep 2022
Verified Rider
MELISSA KODA
"The driver arrived extra early to avoid traffic, thanks! "
04 Sep 2022
Verified Rider
HARRY TYE
"Had a decent relaxing journey "
04 Sep 2022
Verified Rider
BEATRIZ OELCKERS
"Communication and timing was perfect, Bilal is the name of the driver and he was very kind and always pending of our needs. Thanks Bilal!!"
01 Sep 2022
Verified Rider
SHAWN MCQUEEN
"Katie was fabulous we loved her!! She knew the sites and added local knowledge!! "
01 Sep 2022
Verified Rider
FREDDIE BAGGERMAN
"Very good "
31 Aug 2022
Verified Rider
ANDREA STONE
"Driver arrived on time. He helped me with one very large, heavy suitcase and one smaller one with no complaints. We arrived at our destination in good time. Overall it was a very positive experience. "
29 Aug 2022
Verified Rider
JEFF SIMECEK
"Fantastic!! Tipped our driver in person. "
28 Aug 2022
Verified Rider
CONSTANCE RANGER
"Great way to travel"
21 Aug 2022
Verified Rider
EMMA DUNDON
"my driver never showed up"
20 Aug 2022
Verified Rider
JAMES THOMPSON
"Very helpful and professional driver. A very stress free journey, thank you."
15 Aug 2022
Verified Rider
COSMO
"I booked the taxi the day before to avoid problems, I receive an email at 1.05 am on the day of booking that warns me of possible problems, also asking me to confirm the booking: I obviously confirmed as soon as I read the email, the driver did not arrive despite the confirmation and I had serious problems finding another taxi that would allow me to arrive on time where I was supposed to."
13 Aug 2022
Verified Rider
EMILY LOCHER
"Really great service and so easy to book. Thank you!"
04 Aug 2022
Verified Rider
LINSEY NICOLSON
"Very helpful driver. "
04 Aug 2022
Verified Rider
EMILY LOCHER
"The driver was early and terrific, such a great experience!"
04 Aug 2022
Verified Rider
JAKE RIGBY
"No idea, I booked my taxi for 5am he wasn’t told about the journey until 5am therefore making him late and therefore making me late for work. Won’t be using again "
02 Aug 2022
Verified Rider
JAKE RIGBY
"No idea, I booked my taxi for 5am he wasn’t told about the journey until 5am therefore making him late and therefore making me late for work. Won’t be using again "
02 Aug 2022
Verified Rider
QUN GUO
"Booking was easy and smooth, confirmed driver within a couple of journey, my driver texted me to introduce himself too. My booking was for picking up from Central London at 9am, but we got ready early so I texted my driver by 8:20 to let him know we are ready to go, the driver showed up by 8:37 and we arrived by Oxford by 10:00. Car was a Mercedes E-class as I requested. Very clean. Great experience, will definitely recommend the service!"
30 Jul 2022
Verified Rider
DUC NGUYEN
"It was a pleasant ride. The driver arrived in time and drove safely."
30 Jul 2022
Verified Rider
RICHARD DAPICE
"Good"
30 Jul 2022
Verified Rider
ANTON STRUNTZ
"Haseeb was brilliant! Excellent driver and kind enough to answer all our questions.
The service rendered was above expectations!"
29 Jul 2022
Verified Rider
MICHAEL WEBB
"Polite, capable and pleasant experience."
25 Jul 2022
Verified Rider
HENRIK JOHANSSON
"Good service without any problems."
20 Jul 2022
Verified Rider
MAMDOUH EZAT
"Alex was great. Thank you "
18 Jul 2022
Verified Rider
ANN QURESHI
"Again we enjoyed Omar very much. Punctual, helpful, friendly and a great driver. "
18 Jul 2022
Verified Rider
ANN QURESHI
"Very attentive, prompt and courteous driver. Would recommend him again. "
16 Jul 2022
Verified Rider
GREGG STEINBERG
"Great service and communication."
15 Jul 2022
Verified Rider
DONALD DEVINE
"Good"
12 Jul 2022
Verified Rider
NICK SNELLING
"Overall excellent though it seemed expensive. It was cheaper to fly return to Scotland last month! I guess that’s fuel price inflation. "
09 Jul 2022
Verified Rider
SAM
"Thank you"
06 Jul 2022
Verified Rider
STEVEN COX
"Good and reliable. "
05 Jul 2022
Verified Rider
JEFFREY SPERRY
"Super Easy!"
05 Jul 2022
Verified Rider
ELAINE CHIVERS
"Only one part of our journey was completed successfully. Unfortunately no driver turned up for the return part of the journey - I was informed on the phone that the driver did not know his way around Silverstone. However, there are specific collection points of which they were aware - the information is also freely available online. We therefore had to make alternative arrangements which meant instead of being collected at 7 pm - we finally returned to the hotel at 11:30 pm. The taxi company have however agreed to refund the return the part of our journey that was never completed so I look forward to receiving that refund by return."
04 Jul 2022
Verified Rider
ELAINE CHIVERS
"Only one part of our journey was completed successfully. Unfortunately no driver turned up for the return part of the journey - I was informed on the phone that the driver did not know his way around Silverstone. However, there are specific collection points of which they were aware - the information is also freely available online. We therefore had to make alternative arrangements which meant instead of being collected at 7 pm - we finally returned to the hotel at 11:30 pm. The taxi company have however agreed to refund the return the part of our journey that was never completed so I look forward to receiving that refund by return."
04 Jul 2022
Verified Rider
DENZIL BALDWIN
"Very good service - we will use this again."
02 Jul 2022
Verified Rider
MELANIE COTTER
"Really helpful with large luggage items including a cello and big suitcases "
30 Jun 2022
Verified Rider
DJALEH ALIZADEH
"Very punctual, friendly driver. Thank you "
26 Jun 2022
Verified Rider
RENATA RITCHESON
"Shaz was excellent! He arrived on time and the car met all our needs. He pointed out the sites on our way to Oxford. We ended up using him for other trips while in Oxford. "
26 Jun 2022
Verified Rider
OON PIN LIM
"Great service."
26 Jun 2022
Verified Rider
LORI WOO
"Super friendly driver, arrived promptly and helped with my suitcases"
24 Jun 2022
Verified Rider
BETH MINGAY
"Amazing driver, super helpful and lovely"
23 Jun 2022
Verified Rider
LOU WIVELL
"Taxi was booked 2mths before date needed, I called to confirm the week of the booking and then received an email when we were waiting for the taxi to say it was cancelled. Still waiting for refund! Appalling service from Oxo Cars. "
22 Jun 2022
Verified Rider
BARRY DURHAM
"Driver was on time, efficient and helpful"
21 Jun 2022
Verified Rider
HAZEL COLLINS
"The taxi was on time, a few minutes early actually. We got to our destination in the expected time. The taxi could have been cleaner. The driver took us a very roundabout route to our destination along very tight country roads which, because of the speed he was driving, was not exactly a comfortable ride. But we got there in time, the driver was polite."
20 Jun 2022
Verified Rider
ISABELA CAUS
"Very pleasant experience."
20 Jun 2022
Verified Rider
BENJAMIN FORD
"Nobody was there when I arrived.
I looked and looked for 10 minutes - but no-one was there.
I tried calling both numbers they put in the email. I tried 5 times. No-one picked up. I left 2 voicemails.
They didn’t provide me with the driver’s number and he hadn’t messaged me so I was clueless as to what was going on and I had to take another taxi.
I het a call 6.15 - 5 minutes after I leave in another taxi. He’s there.
He hadn’t even entered the car park until 6.05! Because the flight was scheduled to arrive a little late, he showed up late. But my flight was never scheduled to arrive later than 5.30 and we parked right by immigration so I was on time.
I paid for 30mins waiting time, I expect them to use it.
Awful service - would never use again."
17 Jun 2022
Verified Rider
BENJAMIN FORD
"Nobody was there when I arrived.
I looked and looked for 10 minutes - but no-one was there.
I tried calling both numbers they put in the email. I tried 5 times. No-one picked up. I left 2 voicemails.
They didn’t provide me with the driver’s number and he hadn’t messaged me so I was clueless as to what was going on and I had to take another taxi.
I het a call 6.15 - 5 minutes after I leave in another taxi. He’s there.
He hadn’t even entered the car park until 6.05! Because the flight was scheduled to arrive a little late, he showed up late. But my flight was never scheduled to arrive later than 5.30 and we parked right by immigration so I was on time.
I paid for 30mins waiting time, I expect them to use it.
Awful service - would never use again."
17 Jun 2022
Verified Rider
NICHOLAS WRIGHT
"All ok"
14 Jun 2022
Verified Rider
RICHARD BLACK
"5 star service. Taxi driver Alex was very friendly and courteous and was on time. "
06 Jun 2022
Verified Rider
ALAN EAST
"T he driver phoned to say he would be on time. "
05 Jun 2022
Verified Rider
ROB LAMBERT
"Thanks "
05 Jun 2022
Verified Rider
HARVEY DOWNARD
"Good"
03 Jun 2022
Verified Rider
DAVID LAMB
"My requirments very clear.. 3 large suitcase and 2 hand carry for 2 pax.
Requestwd an estate car .. £167.
The car arrived on time at 4.30am.. a Toyota Prius…6the driver apologised and said no estate cars available.
Interested to know what compensation for failure to meet requirments"
02 Jun 2022
Verified Rider
DAVID LAMB
"My requirments very clear.. 3 large suitcase and 2 hand carry for 2 pax.
Requestwd an estate car .. £167.
The car arrived on time at 4.30am.. a Toyota Prius…6the driver apologised and said no estate cars available.
Interested to know what compensation for failure to meet requirments"
02 Jun 2022
Verified Rider
CHARLES BYRD
"Excellent driver great conversation
Stopped to allow us to buy coffee
Already tipped"
01 Jun 2022
Verified Rider
KATARZYNA MAYWALD
"Great service, thank you! "
01 Jun 2022
Verified Rider
NINA BAKER
"Our driver was exceptional, he rang us to check where we were, he was there before our allotted time so we didn’t have to wait for him and was polite and courteous throughout the journey. "
29 May 2022
Verified Rider
SHEILA CHESTER
"Driver was early, very good service - thanks! Bit pricey though for a journey of only 1 mile or so…"
26 May 2022
Verified Rider
RUSSELL HALL
"Excellent service from friendly driver"
25 May 2022
Verified Rider
GWENAEL PLISSON
"Good job"
25 May 2022
Verified Rider
KIRA BAPTISTE
"Was 30mins late. Was booked for 06h00. He arrived 06h30"
22 May 2022
Verified Rider
IRATI JAUREGUIBEITIA
"It was stresful as I thought I would miss my bus"
19 May 2022
Verified Rider
DEBBIE NIXON
"Great experience. Would thoroughly recommend your service."
18 May 2022
Verified Rider
JOSHUA AGOREYO
"No comment "
17 May 2022
Verified Rider
HUGH PATE
"Driver was very good and friendly."
16 May 2022
Verified Rider
SYD EXTON
"Very nice trip thank you"
13 May 2022
Verified Rider
ROBERT PICKING
"Did not work out as we wanted in any way"
12 May 2022
Verified Rider
ALEX SHVEYGERT
"k"
12 May 2022
Verified Rider
WILL MILLER
"The driver did not attend so I had to wake my Wife and 2 small children at 6am to get to the station for a train - terrible service.
To be fair at least they rang 25mins late to say they couldn’t make it, which some wouldn’t do."
10 May 2022
Verified Rider
NANCY FONTAINE
"Driver was able to collect me at the Sofitel Hotel Terminal 5 and adjust his schedule to arrive 1.5 hours earlier than I originally scheduled. I really appreciated that."
09 May 2022
Verified Rider
FEDERICO GABARDI
"very positive"
09 May 2022
Verified Rider
DANIEL PANNETT
"Excellent experience"
06 May 2022
Verified Rider
JAMES BALDOCK
"All good would use again"
05 May 2022
Verified Rider
JAMIE WICKENS
"all good"
03 May 2022
Verified Rider
TSZ KIT YING
"i didn't get any taxi and wait too long for me.
i am late to open the shop."
03 May 2022
Verified Rider
TSZ KIT YING
"i didn't get any taxi and wait too long for me.
i am late to open the shop."
03 May 2022
Verified Rider
ANIRUDDHA KETKAR
"It was a comfortable trip."
02 May 2022
Verified Rider
JULIA HALL
"No driver came to collect us. I need this refunded as soon as possible. We then had to book a black can that cost us £210.
Contact me immediately
07734438886
Julia"
01 May 2022
Verified Rider
THEO LEFORESTIER
"Very good driver, very profesional and good driving skills
"
26 Apr 2022
Verified Rider
MIKE LEES
"Excellent service, very friendly driver"
22 Apr 2022
Verified Rider
ANDREA LAURIA
"Everything ok but the driver was too much fast for us"
21 Apr 2022
Verified Rider
MIKE MAGEE
"Very helpful driver, helped us in and out of the house. Gave him a top."
18 Apr 2022
Verified Rider
NATHAN PAYNE
"Great!"
17 Apr 2022
Verified Rider
CRAIG MARTIN
"Very happy, driver super friendly"
14 Apr 2022
Verified Rider
ALISTAIR ADAM
"."
13 Apr 2022
Verified Rider
LEE ADAMS
"He was so late that we had to use another taxi firm in order to get to the football on time. I would actually be grateful for a refund. If I do not receive one I will charge the payment back via my bank."
12 Apr 2022
Verified Rider
GRAHAM HARDING
"Journey out fine - 5*. Return trip - disaster. Taxi arrived (I think) but no message received, no phone message or attempt to call me. No sign he rang doorbell. Left without us - assuming he did arrive.
I rang your number 15-20 times from various phones but only got ‘lines are busy’. Left a message on a later attempt when it went to voicemail - no response (now 13 hours later). Left another message this am.
Would llike money back for the return trip."
08 Apr 2022
Verified Rider
ALISON BURNS
"Really lovely driver and a smooth journey to london Heathrow. Thanks
I already left a tip in person "
08 Apr 2022
Verified Rider
HELEN HONISETT
"none"
08 Apr 2022
Verified Rider
KIMBERLEY LEWIS
"Asked to meet on Car Park Level 3"
07 Apr 2022
Verified Rider
CATHERINE WHITNEY
"I originally stated that our flight arrived at 7:40am. It actually landed earlier. You told us the driver would meet us inside at 8:20am. Since we are unfamiliar with how long it takes to go thru customs/immigration and gather bags-I suggested some flexibility in the timing. Of course offering to pay if we were delayed. I thought the driver would be checking the arrival time, since I sent this info. We were the very last from our flight to be picked up. Our driver was very nice apologized but it was a frustrating way to begin our visit as we were picked up nearly two hours after landing. I think it was bad planning on the drivers part that he was delayed. Honestly, it’s the drivers job to plan for traffic and be on time. "
05 Apr 2022
Verified Rider
CATHERINE WHITNEY
"I originally stated that our flight arrived at 7:40am. It actually landed earlier. You told us the driver would meet us inside at 8:20am. Since we are unfamiliar with how long it takes to go thru customs/immigration and gather bags-I suggested some flexibility in the timing. Of course offering to pay if we were delayed. I thought the driver would be checking the arrival time, since I sent this info. We were the very last from our flight to be picked up. Our driver was very nice apologized but it was a frustrating way to begin our visit as we were picked up nearly two hours after landing. I think it was bad planning on the drivers part that he was delayed. Honestly, it’s the drivers job to plan for traffic and be on time. "
05 Apr 2022
Verified Rider
DAVID EDEN
"Excellent service, friendly driver. Will use again!"
05 Apr 2022
Verified Rider
RHIANA OCONNOR
"I mistakenly booked my taxi for Am instead of Pm- obviously my mistake but the company refused to refund any of my money even though I was going to rebook. As a gesture of good will it would have been nice to offer at least half back considering they didn’t have to drive anywhere! The fare was a whopping £75
Absolutely wouldn’t use again, very unhelpful and rude! "
05 Apr 2022
Verified Rider
SVEN VON BISMARCK
"."
04 Apr 2022
Verified Rider
IAN RANDOLPH
"Haseem was wonderful!"
04 Apr 2022
Verified Rider
CLARE ROBSON
"Reliable service which was important to me as I had booked it for my daughters"
04 Apr 2022
Verified Rider
MARY KERNAN
"We had an excellent driver and a very smooth journey."
02 Apr 2022
Verified Rider
STEPHANIE SMITH
"The driver and the journey were great! A good service overall but expensive for a 20 minute jourmey"
31 Mar 2022
Verified Rider
LEONARD COLLINS
"Good"
28 Mar 2022
Verified Rider
JULIA A WYLIE
"The taxi was meeting my daughter and family off an early morning arrival at Heathrow. They were kept waiting in the arrivals hall for around 25 minutes. When I had a call to check the booking, I was assured that the flight arrival time would be checked to allow for the timely arrival of the taxi."
27 Mar 2022
Verified Rider
ALVARO ESTEVE
"Everything was fine"
27 Mar 2022
Verified Rider
JODI WINTERS
"On the journey out, I was a bit late returning his call (didn't recognise the number). For the return, driver wasn't used to London and got stuck in traffic trying to get back to me."
27 Mar 2022
Verified Rider
JOSE M LECEA
"We needed to cancel the trip but they didn't give us a refund. Burglars. I will never use your services again"
20 Mar 2022
Verified Rider
IAN BEGLEY
"I gave the driver a tenner for a tip, so no tip below"
20 Mar 2022
Verified Rider
JAMES THOMPSON
"On time and friendly driver. recommended."
18 Mar 2022
Verified Rider
JULIA CAMERON
"My two stars relates to your cancellation policy. We cancelled within minutes of booking two journeys and were not able to be refunded, as we were told you require 48 hours notice. This is poor service. As I mentioned on the phone, I will put a comment online about it, which seems only fair to others."
15 Mar 2022
Verified Rider
MARYANNE ARMSTRONG
"Once again excellent service. Timely and professional. "
13 Mar 2022
Verified Rider
CHRIS HEWICK
"Excellent thank you"
13 Mar 2022
Verified Rider
MATHEW SHEPLEY
"Very dangerous driving. My colleagues were very concerned for their safety"
10 Mar 2022
Verified Rider
HILS GRIFFITHS
"Taxi did not arrive and the taxi office did not answer the phone."
10 Mar 2022
Verified Rider
DARIUS MEADON
"The trip did not happen. I waited outside the station. The driver whatsapped me but I never checked my whatsapp because none of the communication said to check my whatsapp. I phoned the number on my booking 3 times and nobody picked up. "
01 Mar 2022
Verified Rider
HANNAH ROBINSON
"Lovely driver! He also took us for food and was more than happy to wait.
Very polite and chatty "
01 Mar 2022
Verified Rider
OLGA S
"Driver was prompt, courteous and kind. He took my bags to the doir, which I much appreciated.
I searched other taxi cimparison sites and this one was easy to use and also offered the most affordability. I recommend. "
01 Mar 2022
Verified Rider
JAMES RADCLIFFE
"The pick up was originally booked for 3pm - I called around 1pm to change this to 4pm - the driver was there on time and the vehicle was correct. A good service "
01 Mar 2022
Verified Rider
HELEN HAYDEN
"Great"
28 Feb 2022
Verified Rider
STUART GROSSART
"Hassle free, polite, ontime"
23 Feb 2022
Verified Rider
JOSHUA NEWPORT
"On time, polite driver, and came 10 mins early as per request 10/10!"
20 Feb 2022
Verified Rider
JOSHUA AGOREYO
"Good ride"
19 Feb 2022
Verified Rider
NIGEL COLLETT
"A very helpful driver; thank you"
19 Feb 2022
Verified Rider
BERT BELANGER
"Great choice over bus or train from Oxford to London"
18 Feb 2022
Verified Rider
BERT BELANGER
"Great choice over bus or train from Oxford to London"
18 Feb 2022
Verified Rider
ANGELITA DE LA CRUZ
"He was late even though booked in advance. Surely the point of booking with a service is that another cab comes in time? this was for a hospital appointment .disaster."
18 Feb 2022
Verified Rider
CLARE ROBSON
"All worked well, will use the company again for airport transfer"
11 Feb 2022
Verified Rider
MAHIMA SINGH
"great services, very punctual "
01 Feb 2022
Verified Rider
SIMRAN SINGH
"Great service. Will definatley be using again! "
31 Jan 2022
Verified Rider
LINDA WOOSTER
"Excellent service thank you!"
31 Jan 2022
Verified Rider
MATT HOLLIER
"Driver was great. Texted to say he had arrived, was early but just politely just said to him know when we were ready and he would drive up to the door to meet us. Overall the service was great and I will definitely use again. Thank you very much!"
26 Jan 2022
Verified Rider
ZARA MONZEL
"It was 35 minutes later than what I had ordered. Maybe it was a misunderstanding with the website on which I booked the taxi, but I think the driver only went on his way at the time which I booked for the taxi to arrive."
25 Jan 2022
Verified Rider
TOM TURNER
"Absolutely terrible. I booked a taxi and didn’t received any confirmation. I tried to phone the contact number several times, but the local number would not connect and the national number was never answered.
In the end I had to book a different taxi and I never received a refund from this organisation. "
19 Jan 2022
Verified Rider
JOSEPH VELLA
"Acceptable 10 minutes due traffic. Driver called to advice late due traffic"
11 Jan 2022
Verified Rider
GEORGE HSIEH
"Driver arrived late by approx 10min due to traffic."
10 Jan 2022
Verified Rider
MARYANNE ARMSTRONG
"Driver was excellent. On time and very communicative about his timing. "
09 Jan 2022
Verified Rider
RUTH CHADWICK
"All was perfect though I would not say the trip was value for money."
30 Dec 2021
Verified Rider
PAYAM AKHAVAN
"Driver was punctual and courteous. A very good ride!"
28 Dec 2021
Verified Rider
ALEX TITCOMBE
"Very prompt. Called before to check booking details. I already gave a tip"
26 Dec 2021
Verified Rider
CLARE HAGGARTY
"Driver was prompt and communication was great. Would recommend! "
26 Dec 2021
Verified Rider
KATHERINE MOLINET
"Driver arrived a few minutes early and waited for me; was very considerate; very good experience overall. "
23 Dec 2021
Verified Rider
SALLY MCKONE
"Very friendly and helpful driver who got us to the airport with time to spare "
19 Dec 2021
Verified Rider
RICHARD WADGE
"Helpful driver with very clean comfortable car"
19 Dec 2021
Verified Rider
PAUL HODGKISS
"Brilliant service, down from Wigan for football so a bit time restricted with the trains, arrived early but there was no rush, local knowledge to the ground, picked us up where he dropped us of and straight back to the station, top class service 👍"
19 Dec 2021
Verified Rider
JAMES WILD
"Excellent "
17 Dec 2021
Verified Rider
STEPHEN LEADER
"Pleasant and courteous person, safe and competent driver - what more can you ask for.
Steve L.
"
17 Dec 2021
Verified Rider
ROBIN BLACKBURN
"No comment"
17 Dec 2021
Verified Rider
MARY FITCHEW
"Very good indeed"
17 Dec 2021
Verified Rider
MARY FITCHEW
"Very good indeed"
17 Dec 2021
Verified Rider
SONG SONGWUTWICHAI
"Thank you very much for on time and drive carefully."
15 Dec 2021
Verified Rider
IAN DICK
"I did not take this journey! I was unable to get in touch with anyone on the phone! I did receive one cal after leaving a message bit it was after I had arranged another taxi! If I am honest I thought I had been professionally scammed! Sorry! Given that I did not receive any service the £85 up front fee is excessive. Please advise a reasonable refund! "
15 Dec 2021
Verified Rider
GRAHAM HARDING
"N/a"
13 Dec 2021
Verified Rider
PETRA QUILLFELDT
"friendly driver, all okay"
12 Dec 2021
Verified Rider
RICHARD MYATT
"Friendly taxi driver, arrived early and helpful putting things in the boot. Clean car. "
11 Dec 2021
Verified Rider
KAKA NWOKOCHA
"It was good"
10 Dec 2021
Verified Rider
CAMILLA GRAY
"The taxi was 25-30 minutes late the first time and turned up in a completely different car, the driver was not apologetic at all. I paid £1.50 extra for text updates but I did not get anything at all. The second taxi was 10 minutes late too. I was promised a refund for the first journey but so far I have not received that so I have opened a case with PayPal. I was charged £35 for 2 journeys that cost £8.50 on the meter - I don't mind paying more for a taxi that turns up on time!!! "
05 Dec 2021
Verified Rider
CAMILLA GRAY
"The taxi was 25-30 minutes late the first time and turned up in a completely different car, the driver was not apologetic at all. I paid £1.50 extra for text updates but I did not get anything at all. The second taxi was 10 minutes late too. I was promised a refund for the first journey but so far I have not received that so I have opened a case with PayPal. I was charged £35 for 2 journeys that cost £8.50 on the meter - I don't mind paying more for a taxi that turns up on time!!! "
05 Dec 2021
Verified Rider
FELICITY PARKER
"Great service. "
04 Dec 2021
Verified Rider
ALAN OSBORNE
"."
02 Dec 2021
Verified Rider
IAN REID
"Excellent service."
30 Nov 2021
Verified Rider
DAVID ZAKARIAN
"Everything was excellent! Pick-up happened on time and the drivers were very friendly. "
28 Nov 2021
Verified Rider
OLE HEJLSKOV
"Excellent service "
26 Nov 2021
Verified Rider
GREGORY ROEK
"Very positive experience all round, both with scheduling and with the drivers. Thank you!"
26 Nov 2021
Verified Rider
TIMOTHY BAUSE
"Mohammed was great. "
20 Nov 2021
Verified Rider
JAMES WILD
"Excellent Driver."
17 Nov 2021
Verified Rider
GUY BRAZIL
"Excellent"
15 Nov 2021
Verified Rider
TRACY CLAYTON
"Great Experience, would def use again."
10 Nov 2021
Verified Rider
JENNIFER GRANT
"Great service "
10 Nov 2021
Verified Rider
SARAH HAYWOOD LTD
"Very friendly and polite driver.
Clean vehicle and pleasant ride.
10/10
(we tipped in cash)"
09 Nov 2021
Verified Rider
LYNNE BIDEWELL
"Very nice driver, on time and vehicle smelt fresh. "
08 Nov 2021
Verified Rider
EMMA THEODOROU
"Perfect, great communication and on time, thank you "
07 Nov 2021
Verified Rider
NICOLA HORNER
"The cost of the journey was £48 plus admin fee of £30 due to an error on my part due to booking at 130 am rather than 130pm - it is extremely disappointing that a common sense view could not be taken and me being given an advance call to clarify - given the pick up address was an office and the drop off a restaurant. The route taken was also a long way around, taking an extra 10 minutes.
The return journey was £10 through a local firm, a fraction of the price, my opinion is that this service was significantly over priced."
03 Nov 2021
Verified Rider
CHARLES GEE
"Great service "
03 Nov 2021
Verified Rider
TIM GOODE
"Excellent service."
02 Nov 2021
Verified Rider
MATTHEW POWELL
"Very good especially given time of night"
28 Oct 2021
Verified Rider
TIM GOODE
"Excellent service."
27 Oct 2021
Verified Rider
RAJU PATEL
"Excellent service thanks "
26 Oct 2021
Verified Rider
JAMES STRATTON
"Quality service!
I had to amend the pick up location on the day, and they were very accommodating. Driver was on time & very polite.
Would highly recommend! "
25 Oct 2021
Verified Rider
JOHN MORRIS
"A good experience. On time at both ends."
24 Oct 2021
Verified Rider
JO BUTLER
"Really easy to book - great"
24 Oct 2021
Verified Rider
STEVEN MILLER
"Greats service. Would use again "
18 Oct 2021
Verified Rider
LUVELLE ALBERT
"The driver was very early and very hospitable. What an amazing woman!"
17 Oct 2021
Verified Rider
BIMALKA LIYANARACHCHI
"I called to cancel this taxi in the morning. I was told that the cancellation policy is 8 hours I advance and that I would still be charged. Extremely inflexible and would not use again. "
17 Oct 2021
Verified Rider
CLAIRE SHINE
"Vehicle didn’t turn up and you still charged me £51. Please refund this. "
08 Dec 2024
Verified Rider
ALISON LEE
"Driver Vlad was helpful, on time, and a delight to work with. All very smooth and easy"
29 Oct 2024
Verified Rider
NATHALIE DAVENPORT
"Very good service"
28 Oct 2024
Verified Rider
JAMES HAMILTON
"Driver very accommodating - my train was delayed and he was happy to wait. "
25 Oct 2024
Verified Rider
JOHN WELLS
"excellent"
22 Oct 2024
Verified Rider
STEPHEN BROSNAN
"Very good trip. I gave the driver a cash tip."
13 Oct 2024
Verified Rider
ALAN J THAMBIAYAH
"Excellent service "
05 Oct 2024
Verified Rider
MORIAH JOHNGRASS
"The driver went to the train station for pickup, which was the drop off point. When they finally arrived to our flat, they went to the wrong address down the street (129 old road vs 139 old road). This delay caused us to nearly miss our train to London, which would have happened if I didn’t build in buffer time. "
04 Oct 2024
Verified Rider
DAYO NTWARI
"Excellent service."
01 Oct 2024
Verified Rider
CHRIS CHAPMANB
"The driver was pleasant and on time. He drove well and we arrived at our destination with time to spare. Thank you"
03 Sep 2024
Verified Rider
NWE NWE AUNG
"It's a good ride."
17 Aug 2024
Verified Rider
PAUL ROWAN
"Excellent service. Would use and recommend again. "
15 Aug 2024
Verified Rider
MICHAEL PRUPAS
"There was confusion about the scheduled arrival time and about the amount of my deposit"
14 Aug 2024
Verified Rider
MERYL MCMILLAN
"Excellent service and drive. Thank you very much!"
22 Jul 2024
Verified Rider
MARCO GARAVAGLIA
"Vert good everithing "
18 Jul 2024
Verified Rider
STEPHANIE MAGISTRETTI
"The company gave me the wrong phone driver, so we could not coordinate with the driver on the return journey.
Upon drop off, we agreed with the driver that I would text him 30 minutes before we were ready to go. I called and texted several times, but since I had the wrong number, by one digit, there was no response and we had to order another taxi for the return, and the driver showed up at 00:15.
It’s not the driver’s fault at all, but I would like the company to refund the return journey. It’s already an extremely pricey service, and at that rate, I shouldn’t have to experience such complications. "
17 Jul 2024
Verified Rider
LUIZ PIRES
"Very good drive"
16 Jul 2024
Verified Rider
CHRISTINE GILBERT
"It was fine. I would use the service again if I needed to."
16 Jul 2024
Verified Rider
SANWAR AGRAWAL
"Excellent car, in perfect condition and very enjoyable ride "
06 Jul 2024
Verified Rider
ROB FERRIS
"Great service"
01 Jul 2024
Verified Rider
CHRISTINE ONG
"Booking is easy and there are various types of cars to select. The driver arrived earlier, he reached out to the booker as he couldn't reach the passenger. Good communication and excellent service! I'll certainly use them again! "
19 Jun 2024
Verified Rider
BYRON L ERNEST
"Did not show till after I secured another ride. I would like a refund."
08 Jun 2024
Verified Rider
BEN UPRIGHT
"I used you last Friday (4 seater) and on Saturday (8 seater) and thought the service was great on both occasions. great to get a reassuring text with name of driver - will definitely use you again."
04 Jun 2024
Verified Rider
ELLA BURROWS
"Ok journey quite over priced for a trip to the train station and wasn’t very impressed for the money."
26 May 2024
Verified Rider
STEPHANIE LUNDBERG
"Tried to contact driver company and Taxi compare and never heard back. Tried to cancel because of this and never heard back. I plan to contest the charge on my credit card."
06 May 2024
Verified Rider
LARA LA BARBERA
"The return taxi didn't show up. I called your call center, they told me to arrange an alternative, and that I would be refunded. I kept emailing you and didn't get an answer yet"
15 Apr 2024
Verified Rider
ZSUZSANNA JUHASZ
"Driver was very helpful and nice."
25 Mar 2024
Verified Rider
PETER SPAIN
"rtshsrth"
18 Dec 2023
Verified Rider
JOHN WELLS
"very good"
18 Dec 2023
Verified Rider
RONAN COLLINS
"driver was about 20 min late and our customer Prof. Collins missed his train because of this delay. "
06 Dec 2023
Verified Rider
BRYONY THOMAS
"Driver didn't turn up, had a flat tyre but didn't ring to let the customer know
Refund requested."
03 Dec 2023
Verified Rider
BRYONY THOMAS
"Driver didn't turn up, had a flat tyre but didn't ring to let the customer know
Refund requested."
03 Dec 2023
Verified Rider
ANNA MARIA HODKINSON
"Alex was wonderful, very pleasant company and a very safe pair of hands! The journey flew past in no time and made a long day much better."
02 Dec 2023
Verified Rider
LINDSAY MCFARLANE
"Great"
29 Nov 2023
Verified Rider
MEL GRIERSON
"Good overall service. Quite expensive though, which is why we won’t tip!"
28 Nov 2023
Verified Rider
ELISABETH ANDERSON
"Thank you"
20 Nov 2023
Verified Rider
JOëL PROHIN
"The price was higher than the price I paid for the return trip by taking directly a taxi at Wallingford central taxi station (64 vas 46 £). The difference is not negligeable…"
06 Nov 2023
Verified Rider
LORI LAING
" Comment "
01 Nov 2023
Verified Rider
TIM GABB
"Excellent drive in challenging conditions. Thank you
"
29 Oct 2023
Verified Rider
SALLY SHORTHOSE
"Made sure that we could meet up smoothly in a very busy area of London"
27 Oct 2023
Verified Rider
HILARY MCPHEE
"It was great, really efficient booking system and the driver was waiting for me as expected
It was about £10 more expensive than other taxi services"
21 Oct 2023
Verified Rider
CARLOS VENTOS
"My flight had a 30 minute delay and the driver did not wait for me. Please refund me. "
16 Oct 2023
Verified Rider
BEN BLACKBURN
"The driver did not turn up. The aircraft was slightly late (I provided details) but the driver was not there on arrivale. In the end I had to take another taxi. I would like a refund, please."
12 Oct 2023
Verified Rider
RICK DODDS
"Perfect."
04 Oct 2023
Verified Rider
MARYANNE ARMSTRONG
"Great experience. The driven knew the city really well and was very accommodating with adjusting the trip to stop and pick up keys first. "
28 Sep 2023
Verified Rider
MONICA TUBAU
"The car broke fonctionne."
09 Sep 2023
Verified Rider
HANNAH DOHERTY
"Driver was lovely and accommodating! Would recommend - super friendly. Easy and sufficient service."
30 Aug 2023
Verified Rider
MARTIN EDWARDS
"Prompt and clean car!"
28 Aug 2023
Verified Rider
PATRICIA WOOD
"Punctual"
18 Aug 2023
Verified Rider
SANDRA WORRALL
"The taxi was on time and the driver was very professional. "
14 Aug 2023
Verified Rider
DIANE MILLER
"We requested a car for 4 passengers. Both cars used that day were extremely uncomfortable and small. Not what I booked. The driver was excellent: engaging conversation and attention to safety. "
12 Aug 2023
Verified Rider
MEG NICHOLS
"taxi driver was nice and on time"
08 Aug 2023
Verified Rider
ANDREW SAUL
"On time, good car and polite driver."
06 Aug 2023
Verified Rider
VICTORIA GITTOES
"good"
03 Aug 2023
Verified Rider
TONY HICKLING
"Tip already given "
31 Jul 2023
Verified Rider
HEATHER FAZIO
"Courteous, good driver!"
29 Jul 2023
Verified Rider
SHIFAAN THOWFEEQU
"Very reliable and will definitely use again"
25 Jul 2023
Verified Rider
THEODORE CHRISTIANAKIS
"good journey"
21 Jul 2023
Verified Rider
JOANNE RYMAN
"Absolutely terrible value for money.
£54 for a journey that should have cost £20 on the meter.
Will never use this pre-booking service again "
05 Jul 2023
Verified Rider
AMBRA PAPA
" Service was good"
03 Jul 2023
Verified Rider
LISA BURROWS
"Long drive due to traffic. Driver was very pleasant. "
02 Jul 2023
Verified Rider
ROBIN FROST
"Very nice driver
Good journey
Arrived on time"
29 Jun 2023
Verified Rider
ALEX PESCOTT
"Very friendly, arrived early and drove well."
23 Jun 2023
Verified Rider
DAVID JAMES
"Timely, efficient, comfortable, well-driven."
23 Jun 2023
Verified Rider
RITA PALUMBO
"Excellent service. On time, available, everything went smoothly. "
23 Jun 2023
Verified Rider
ILONA
"Everything was great. I heartily recommend!"
21 Jun 2023
Verified Rider
ILONA
"Everything was great. I heartily recommend!"
21 Jun 2023
Verified Rider
ELIZA GANLEY
"The driver did not arrive, I tried contacting multiply times and no one answered. I paid upfront and still waiting for a reply to receive a refund. Would not recommend or rebook. "
20 Jun 2023
Verified Rider
PHILIP GARDNER
"Great"
20 Jun 2023
Verified Rider
SHIFAAN THOWFEEQU
"Overall very good"
18 Jun 2023
Verified Rider
LAURA JäGER
"Perfekt communication, everything on time! We are very pleased with your service!"
12 Jun 2023
Verified Rider
ALEX PESCOTT
"My driver was great - helpful and friendly."
08 Jun 2023
Verified Rider
NICOLETTE MAKOVICKY
"Lovely smooth trip, the driver was very pleasant and friendly "
06 Jun 2023
Verified Rider
DOUGIE BARR
"Excellent safe driver. Very well manered"
05 Jun 2023
Verified Rider
TONY XU
"good"
04 Jun 2023
Verified Rider
ANDREW BARKER
"On time and good communication via text to let me know the driver had arrived"
02 Jun 2023
Verified Rider
MARK UNWIN
"Tipped driver"
31 May 2023
Verified Rider
SARAH YOUNG
"This company is fantastic cars are nice drivers a very kind. Always on time and reliable I recommend this company fully. "
25 May 2023
Verified Rider
RICHARD DAPICE
"Very good. Already tipped."
21 May 2023
Verified Rider
STUART HAMILTON
"Fantastic service Thank you."
17 May 2023
Verified Rider
SIMON LACHINGER
"."
15 May 2023
Verified Rider
LILY RYAN
"really lovely driver, very smooth trip on time and great communication as our flight was delayed and we wasn’t sure we would be at the location we agreed for pick-up. But the company/driver w was very flexible. no complaints definitely recommend!"
12 May 2023
Verified Rider
SAMANTHA GOODSELL
"I had the same driver for the outbound and return journeys and he was absolutely charming. He texted me before both pick ups and communication was excellent. I failed to get the name of my driver but if he represents the caliber of all your drivers then he is a credit to you. "
11 May 2023
Verified Rider
ROBIN CAWTHORNE
"The usual courteous friendly service. Much appreciated."
06 May 2023
Verified Rider
PAUL LEVY
"Service good, but booking and amendments very difficult, as neither of the phone lines was manned! I'd have left a tip if it had been clear how to to that when I had made the booking on my computer. And the price to the 13-mile journey was very high, Not sure if I'd use you again"
05 May 2023
Verified Rider
HENRY YAN
"The driver is punctual, polite and took care of our luggages . The ride is smooth and comfortable. The car is very clean throughout. "
28 Apr 2023
Verified Rider
RICK DODDS
"Perfectly good."
17 Apr 2023
Verified Rider
NATALIA MISEVA
"When I was making a booking I noted in the comments that I need a car with two baby seats. But I wasn’t provided them and was told that couldn’t cancel with a refund too. So I had to agree with the provided service but I completely disagree with the policy! Why didn’t you make a refund of the service that you couldn’t provide? Sounds like you took money before you confirm led my preferences and then didn’t want to cancel with a refund! "
10 Apr 2023
Verified Rider
STUART HAMILTON
"Great "
09 Apr 2023
Verified Rider
CHARLOTTE CLARK
"He was charming, on time and very helpful. Will definatly book again"
27 Mar 2023
Verified Rider
LEWIS WISE
"The driver was early but was really accommodating when I asked to delay for 10 minutes. He was really polite and professional in the car and we had a great conversation."
27 Mar 2023
Verified Rider
ANNABEL STEADMAN
"Great!"
27 Mar 2023
Verified Rider
ELTON NORRIS
"Excellent drive, great conversation and really helpful. I was 1/2 hour early for my return journey and I called and he arrived early to collect. Thank you"
26 Mar 2023
Verified Rider
JODIE OAKES
"On time, nice driver, all good!"
19 Mar 2023
Verified Rider
LYNSEY WALKER
"It took time for the driver to get his vehicle parked in the short stay car park so was 30 mins late getting into the terminal but he kept us informed by text"
28 Feb 2023
Verified Rider
MAXIMILIAN LEEB
"The driver was not there. At first I couldn't reach anyone from the company for 15 mins. Then when I finally could I was told they couldn't reach the driver and would have to send another. Given this was coming from Oxford it would have taken more than an hour! As I was on the way to a funeral that I couldn't miss I ended up having to take a London taxi that cost me GBP 100 more than this booking!"
10 Feb 2023
Verified Rider
JONATHAN HOLLEY
"All very good. "
04 Feb 2023
Verified Rider
GUILLAUME KOHEN
"I expected the driver to be on-time. This was an advance booking after all."
04 Feb 2023
Verified Rider
KEVIN BOWES
"It was efficient "
29 Jan 2023
Verified Rider
KEVIN BOWES
"Driver delayed but probably traffic "
18 Jan 2023
Verified Rider
SARAH YOUNG
"Excellent service. On time, polite friendly driver."
16 Jan 2023
Verified Rider
JEREMY LASH
"The driver did not turn up. No communication or response. I will be seeking a refund."
10 Jan 2023
Verified Rider
MARKUS GSTOETTNER
"Great"
09 Jan 2023
Verified Rider
STELLA MARIS NANYONGA
"I was very happy with the service"
08 Jan 2023
Verified Rider
QUANNA PAN
"The driver was nice"
08 Jan 2023
Verified Rider
RAQUEL CHOCARRO
"Very nice and very quick"
03 Jan 2023
Verified Rider
CLAIRE WILLIAMS
"I received a text and email confirmation of the trip but not a reply to a text requesting a further confirmation. As this was arranged to collect my elderly mother I would have appreciated that extra re-assurance that her booking was indeed logged
Otherwise nice driver on time etc.
He was tipped directly."
30 Dec 2022
Verified Rider
NICK MATTHEWS
"Good experience, but the price was extortionate! "
13 Dec 2022
Verified Rider
DAN BAZELY
"Very friendly and on time"
08 Dec 2022
Verified Rider
EMILY BARTLETT
"On time, in the right location and very polite"
05 Dec 2022
Verified Rider
LINDA WOOSTER
"The driver was polite and friendly and was on time.
However as our event finished earlier than expected I did try and ring to see if the driver could come earlier but there was no answer to the contact numbers provided."
03 Dec 2022
Verified Rider
CAMILLE SHEPHERD
"Great trip, thanks! "
27 Nov 2022
Verified Rider
JULIA CHAPMAN
"Great service."
20 Nov 2022
Verified Rider
FREYA KOEPPING
"Excellent service"
20 Nov 2022
Verified Rider
JOEL SAMUEL
"Great drivers on both outbound and return, though return car was a standard Toyota Prius not an executive but that was OK and both drivers were very polite and efficient."
20 Nov 2022
Verified Rider
MICHAEL WEBB
"Terrific and arrived at destination ahead of schedule. "
19 Nov 2022
Verified Rider
PATRICK FUENTES
"The journey was pre-paid by debit card.
£55.50 were taken from by bank account the next day.
However, on arrival at destination my son had to pay £34 to the driver.
Could you please refund £34?
Thank you."
16 Nov 2022
Verified Rider
PATRICK FUENTES
"The journey was pre-paid by debit card.
£55.50 were taken from by bank account the next day.
However, on arrival at destination my son had to pay £34 to the driver.
Could you please refund £34?
Thank you."
16 Nov 2022
Verified Rider
SHINE JO TOM
"It was a great journey."
14 Nov 2022
Verified Rider
ANNE CHILTON
"The driver was absolutely great and indeed I spoke to his boss who had no exec cars available. Rather than cancel I went with what was available but it would be nice to have a car of the standard that we paid for, the driver did turn up on time and was very polite but we overpaid. "
08 Nov 2022
Verified Rider
QUANNA PAN
"Late around 10 minutes "
07 Nov 2022
Verified Rider
QUANNA PAN
"Late around 10 minutes "
07 Nov 2022
Verified Rider
EMMA DRINKWATER
"No driver arrived...we had to drive ourselves. Most appalling service we were almost late to a wedding despite pre-paying and reconfirming the car weeks prior. I have spoken to your colleagues I am demanding a full refund. I cannot believe you sent this email rather than following up on the refund alternatively. "
01 Nov 2022
Verified Rider
EMMA DRINKWATER
"No driver arrived...we had to drive ourselves. Most appalling service we were almost late to a wedding despite pre-paying and reconfirming the car weeks prior. I have spoken to your colleagues I am demanding a full refund. I cannot believe you sent this email rather than following up on the refund alternatively. "
01 Nov 2022
Verified Rider
RACHEL BARTEK
"Super great service. Polite driver, even used his WhatsApp to call foreign number"
28 Oct 2022
Verified Rider
IRINA ORLOVA
"Everything was fine "
18 Oct 2022
Verified Rider
KOYA AOKI
"Taxi driver was very polite and helpful even though he had to wait ages because the flight was delayed. Will use you again."
10 Oct 2022
Verified Rider
LINDSAY MARSHALL
"Very good"
07 Oct 2022
Verified Rider
NICOLETTE MAKOVICKY
"Very polite and pleasant driver, cane right on time. Clean car. "
06 Oct 2022
Verified Rider
RACHEL BRADLEY
"Thank you very much. A great service"
06 Oct 2022
Verified Rider
GAEL DE BOISSARD
"Lovely ride - "
05 Oct 2022
Verified Rider
SYLWIA ZAGIEL
"Good service, the driver arrived on time, trip went smooth while travelling in a clean and neat car. Driver was very polite and considerate. "
05 Oct 2022
Verified Rider
GEORGINA POLLARD
"The driver asked for additional money that i was given no communication about before the trip."
03 Oct 2022
Verified Rider
KIRK HARRIS
"Excellent service "
02 Oct 2022
Verified Rider
SCOTT TAYLOR
"Really good experience"
02 Oct 2022
Verified Rider
EDIP SINCER
"Very old car. Doors didn’t close properly. The driver started to play very loud music in the middle of the journey. He was late and he had no means to communicate with us for the meeting point. I had to call him several times to be able to meet him. "
01 Oct 2022
Verified Rider
EDIP SINCER
"Very old car. Doors didn’t close properly. The driver started to play very loud music in the middle of the journey. He was late and he had no means to communicate with us for the meeting point. I had to call him several times to be able to meet him. "
01 Oct 2022
Verified Rider
NORMAN LIU
"Excellent service "
30 Sep 2022
Verified Rider
LEWIS BATE
"Very good service "
29 Sep 2022
Verified Rider
ELODIE HARBOURNE
"There was a confusion of the name of the passenger the driver was to pick up as it was put down as being Zasheen instead of the name given on the initial booking. The driver did not read the instructions/comments on the booking which contained the passenger's name and mobile number so was ringing someone else to say he had arrived.
The issue was a miscommunication as OXO cabs farm the booking to Royal Cars but did not relay the correct passenger information.
Luckily the error was resolved quickly and not much delay to the journey. It could have been worse if the passenger didn't go outside but waited in her room instead for the driver to call saying the taxi is outside as he was calling another person.
Better communication is required when passing on passengers detail to avoid confusion and delay "
29 Sep 2022
Verified Rider
KIRSTINE KNOX
"Excellent, punctual, professional service"
29 Sep 2022
Verified Rider
SUSANNAH MEADWAY
"Felt safe for a long journey"
28 Sep 2022
Verified Rider
JONNY STONE
"It was good. "
26 Sep 2022
Verified Rider
STEVEN COX
"Some confusion on the part of the driver about whose name the booking was in so we set off a bit late. "
24 Sep 2022
Verified Rider
JAMES BALDOCK
"turned up on time, no issues."
23 Sep 2022
Verified Rider
ARNAUD REBOUL
"Really nice driver. "
21 Sep 2022
Verified Rider
PENNY DALY
"20 mins before the booked time, I contacted them to say I was ready and asked them to get the cab to me more quickly. The operator said he'd speak to the driver. I waited and waited. After the officially booked time there was still no sign of the cab and no contact from the firm. I therefore took another cab. 5 mins later I had a call to say the driver had arrived. Too late. I will also not be using this service again. To pay such a lot (£29) for a fare that only cost me £12 with the other firm AND to have a late driver is not impressive. "
21 Sep 2022
Verified Rider
NATHANIEL MILEHAM
"The driver did not turn up. I will be demanding a refund. "
17 Sep 2022
Verified Rider
NATHANIEL MILEHAM
"The driver did not turn up. I will be demanding a refund. "
17 Sep 2022
Verified Rider
IVAN FERREIRA
"Great taxi service!"
17 Sep 2022
Verified Rider
ANSELMO REYES
"Excellent."
16 Sep 2022
Verified Rider
ELSITA JUNGKURTH
"Quick, clean, friendly and speedy journey thank you!"
15 Sep 2022
Verified Rider
ROBIN CAWTHORNE
"Only 7 mins late, rang to advise, Rang to confirm on my street. Got to destination in v good time."
15 Sep 2022
Verified Rider
MARY KEEN
"Very helpful and good choice of route . I gave him an extra £20 as he had a short wait and as a tip "
13 Sep 2022
Verified Rider
MARK BARROW
"Great service."
12 Sep 2022
Verified Rider
MARK BARROW
"So simple. Booked online. Cars arrived early. And got us to the wedding on time. Will definitely use again."
11 Sep 2022
Verified Rider
STEVEN COX
"A comfortable ride, thank you. "
10 Sep 2022
Verified Rider
WARREN CABRAL
"All went very smoothly"
06 Sep 2022
Verified Rider
MELISSA KODA
"The driver arrived extra early to avoid traffic, thanks! "
04 Sep 2022
Verified Rider
HARRY TYE
"Had a decent relaxing journey "
04 Sep 2022
Verified Rider
BEATRIZ OELCKERS
"Communication and timing was perfect, Bilal is the name of the driver and he was very kind and always pending of our needs. Thanks Bilal!!"
01 Sep 2022
Verified Rider
SHAWN MCQUEEN
"Katie was fabulous we loved her!! She knew the sites and added local knowledge!! "
01 Sep 2022
Verified Rider
FREDDIE BAGGERMAN
"Very good "
31 Aug 2022
Verified Rider
ANDREA STONE
"Driver arrived on time. He helped me with one very large, heavy suitcase and one smaller one with no complaints. We arrived at our destination in good time. Overall it was a very positive experience. "
29 Aug 2022
Verified Rider
JEFF SIMECEK
"Fantastic!! Tipped our driver in person. "
28 Aug 2022
Verified Rider
CONSTANCE RANGER
"Great way to travel"
21 Aug 2022
Verified Rider
EMMA DUNDON
"my driver never showed up"
20 Aug 2022
Verified Rider
JAMES THOMPSON
"Very helpful and professional driver. A very stress free journey, thank you."
15 Aug 2022
Verified Rider
COSMO
"I booked the taxi the day before to avoid problems, I receive an email at 1.05 am on the day of booking that warns me of possible problems, also asking me to confirm the booking: I obviously confirmed as soon as I read the email, the driver did not arrive despite the confirmation and I had serious problems finding another taxi that would allow me to arrive on time where I was supposed to."
13 Aug 2022
Verified Rider
EMILY LOCHER
"Really great service and so easy to book. Thank you!"
04 Aug 2022
Verified Rider
LINSEY NICOLSON
"Very helpful driver. "
04 Aug 2022
Verified Rider
EMILY LOCHER
"The driver was early and terrific, such a great experience!"
04 Aug 2022
Verified Rider
JAKE RIGBY
"No idea, I booked my taxi for 5am he wasn’t told about the journey until 5am therefore making him late and therefore making me late for work. Won’t be using again "
02 Aug 2022
Verified Rider
JAKE RIGBY
"No idea, I booked my taxi for 5am he wasn’t told about the journey until 5am therefore making him late and therefore making me late for work. Won’t be using again "
02 Aug 2022
Verified Rider
QUN GUO
"Booking was easy and smooth, confirmed driver within a couple of journey, my driver texted me to introduce himself too. My booking was for picking up from Central London at 9am, but we got ready early so I texted my driver by 8:20 to let him know we are ready to go, the driver showed up by 8:37 and we arrived by Oxford by 10:00. Car was a Mercedes E-class as I requested. Very clean. Great experience, will definitely recommend the service!"
30 Jul 2022
Verified Rider
DUC NGUYEN
"It was a pleasant ride. The driver arrived in time and drove safely."
30 Jul 2022
Verified Rider
RICHARD DAPICE
"Good"
30 Jul 2022
Verified Rider
ANTON STRUNTZ
"Haseeb was brilliant! Excellent driver and kind enough to answer all our questions.
The service rendered was above expectations!"
29 Jul 2022
Verified Rider
MICHAEL WEBB
"Polite, capable and pleasant experience."
25 Jul 2022
Verified Rider
HENRIK JOHANSSON
"Good service without any problems."
20 Jul 2022
Verified Rider
MAMDOUH EZAT
"Alex was great. Thank you "
18 Jul 2022
Verified Rider
ANN QURESHI
"Again we enjoyed Omar very much. Punctual, helpful, friendly and a great driver. "
18 Jul 2022
Verified Rider
ANN QURESHI
"Very attentive, prompt and courteous driver. Would recommend him again. "
16 Jul 2022
Verified Rider
GREGG STEINBERG
"Great service and communication."
15 Jul 2022
Verified Rider
DONALD DEVINE
"Good"
12 Jul 2022
Verified Rider
NICK SNELLING
"Overall excellent though it seemed expensive. It was cheaper to fly return to Scotland last month! I guess that’s fuel price inflation. "
09 Jul 2022
Verified Rider
SAM
"Thank you"
06 Jul 2022
Verified Rider
STEVEN COX
"Good and reliable. "
05 Jul 2022
Verified Rider
JEFFREY SPERRY
"Super Easy!"
05 Jul 2022
Verified Rider
ELAINE CHIVERS
"Only one part of our journey was completed successfully. Unfortunately no driver turned up for the return part of the journey - I was informed on the phone that the driver did not know his way around Silverstone. However, there are specific collection points of which they were aware - the information is also freely available online. We therefore had to make alternative arrangements which meant instead of being collected at 7 pm - we finally returned to the hotel at 11:30 pm. The taxi company have however agreed to refund the return the part of our journey that was never completed so I look forward to receiving that refund by return."
04 Jul 2022
Verified Rider
ELAINE CHIVERS
"Only one part of our journey was completed successfully. Unfortunately no driver turned up for the return part of the journey - I was informed on the phone that the driver did not know his way around Silverstone. However, there are specific collection points of which they were aware - the information is also freely available online. We therefore had to make alternative arrangements which meant instead of being collected at 7 pm - we finally returned to the hotel at 11:30 pm. The taxi company have however agreed to refund the return the part of our journey that was never completed so I look forward to receiving that refund by return."
04 Jul 2022
Verified Rider
DENZIL BALDWIN
"Very good service - we will use this again."
02 Jul 2022
Verified Rider
MELANIE COTTER
"Really helpful with large luggage items including a cello and big suitcases "
30 Jun 2022
Verified Rider
DJALEH ALIZADEH
"Very punctual, friendly driver. Thank you "
26 Jun 2022
Verified Rider
RENATA RITCHESON
"Shaz was excellent! He arrived on time and the car met all our needs. He pointed out the sites on our way to Oxford. We ended up using him for other trips while in Oxford. "
26 Jun 2022
Verified Rider
OON PIN LIM
"Great service."
26 Jun 2022
Verified Rider
LORI WOO
"Super friendly driver, arrived promptly and helped with my suitcases"
24 Jun 2022
Verified Rider
BETH MINGAY
"Amazing driver, super helpful and lovely"
23 Jun 2022
Verified Rider
LOU WIVELL
"Taxi was booked 2mths before date needed, I called to confirm the week of the booking and then received an email when we were waiting for the taxi to say it was cancelled. Still waiting for refund! Appalling service from Oxo Cars. "
22 Jun 2022
Verified Rider
BARRY DURHAM
"Driver was on time, efficient and helpful"
21 Jun 2022
Verified Rider
HAZEL COLLINS
"The taxi was on time, a few minutes early actually. We got to our destination in the expected time. The taxi could have been cleaner. The driver took us a very roundabout route to our destination along very tight country roads which, because of the speed he was driving, was not exactly a comfortable ride. But we got there in time, the driver was polite."
20 Jun 2022
Verified Rider
ISABELA CAUS
"Very pleasant experience."
20 Jun 2022
Verified Rider
BENJAMIN FORD
"Nobody was there when I arrived.
I looked and looked for 10 minutes - but no-one was there.
I tried calling both numbers they put in the email. I tried 5 times. No-one picked up. I left 2 voicemails.
They didn’t provide me with the driver’s number and he hadn’t messaged me so I was clueless as to what was going on and I had to take another taxi.
I het a call 6.15 - 5 minutes after I leave in another taxi. He’s there.
He hadn’t even entered the car park until 6.05! Because the flight was scheduled to arrive a little late, he showed up late. But my flight was never scheduled to arrive later than 5.30 and we parked right by immigration so I was on time.
I paid for 30mins waiting time, I expect them to use it.
Awful service - would never use again."
17 Jun 2022
Verified Rider
BENJAMIN FORD
"Nobody was there when I arrived.
I looked and looked for 10 minutes - but no-one was there.
I tried calling both numbers they put in the email. I tried 5 times. No-one picked up. I left 2 voicemails.
They didn’t provide me with the driver’s number and he hadn’t messaged me so I was clueless as to what was going on and I had to take another taxi.
I het a call 6.15 - 5 minutes after I leave in another taxi. He’s there.
He hadn’t even entered the car park until 6.05! Because the flight was scheduled to arrive a little late, he showed up late. But my flight was never scheduled to arrive later than 5.30 and we parked right by immigration so I was on time.
I paid for 30mins waiting time, I expect them to use it.
Awful service - would never use again."
17 Jun 2022
Verified Rider
NICHOLAS WRIGHT
"All ok"
14 Jun 2022
Verified Rider
RICHARD BLACK
"5 star service. Taxi driver Alex was very friendly and courteous and was on time. "
06 Jun 2022
Verified Rider
ALAN EAST
"T he driver phoned to say he would be on time. "
05 Jun 2022
Verified Rider
ROB LAMBERT
"Thanks "
05 Jun 2022
Verified Rider
HARVEY DOWNARD
"Good"
03 Jun 2022
Verified Rider
DAVID LAMB
"My requirments very clear.. 3 large suitcase and 2 hand carry for 2 pax.
Requestwd an estate car .. £167.
The car arrived on time at 4.30am.. a Toyota Prius…6the driver apologised and said no estate cars available.
Interested to know what compensation for failure to meet requirments"
02 Jun 2022
Verified Rider
DAVID LAMB
"My requirments very clear.. 3 large suitcase and 2 hand carry for 2 pax.
Requestwd an estate car .. £167.
The car arrived on time at 4.30am.. a Toyota Prius…6the driver apologised and said no estate cars available.
Interested to know what compensation for failure to meet requirments"
02 Jun 2022
Verified Rider
CHARLES BYRD
"Excellent driver great conversation
Stopped to allow us to buy coffee
Already tipped"
01 Jun 2022
Verified Rider
KATARZYNA MAYWALD
"Great service, thank you! "
01 Jun 2022
Verified Rider
NINA BAKER
"Our driver was exceptional, he rang us to check where we were, he was there before our allotted time so we didn’t have to wait for him and was polite and courteous throughout the journey. "
29 May 2022
Verified Rider
SHEILA CHESTER
"Driver was early, very good service - thanks! Bit pricey though for a journey of only 1 mile or so…"
26 May 2022
Verified Rider
RUSSELL HALL
"Excellent service from friendly driver"
25 May 2022
Verified Rider
GWENAEL PLISSON
"Good job"
25 May 2022
Verified Rider
KIRA BAPTISTE
"Was 30mins late. Was booked for 06h00. He arrived 06h30"
22 May 2022
Verified Rider
IRATI JAUREGUIBEITIA
"It was stresful as I thought I would miss my bus"
19 May 2022
Verified Rider
DEBBIE NIXON
"Great experience. Would thoroughly recommend your service."
18 May 2022
Verified Rider
JOSHUA AGOREYO
"No comment "
17 May 2022
Verified Rider
HUGH PATE
"Driver was very good and friendly."
16 May 2022
Verified Rider
SYD EXTON
"Very nice trip thank you"
13 May 2022
Verified Rider